Inside Sales and Customer Support Specialist(English and French Must)
Job Description
Job Description
Inside Sales and Customer Support specialist
Are you looking for a long-term contract that will bring you stable hours and a good work / life balance? Are you looking to work for a company that has a great reputation and a fantastic work environment?
Are you energetic and hard working? If you have answered yes to these questions, we have the ideal position for you!
We are now looking for a sales associate for one our top clients in Kingston Area. Their customer base are high-end hotels and restaurants, specialty gourmet food stores, catering companies, bakeries, gourmet coffee shops, natural foods stores and wineries across Canada.
Shift - Monday-Friday
Pay rate- $15-$18 per hour
Location -Kingston, ON
Responsibilities :
- Communicating with customers on daily basis, marking outbound calls to current customer base
- Understanding customers’ needs and identifying sales opportunities
- Answering potential customers’ questions and sending additional information via email or text message
- Routing qualified opportunities to the appropriate sales executives for further development and closure
- Communicating and explaining product features and our services
- Researching and qualifying new leads
- Upselling product and services to current customer base
- Closing sales and achieving sales targets
Requirements :
- High school diploma / GED.
- Previous experience in an outbound call center or a related sales position preferred.
- Proficiency in Microsoft Office and CRM software such as Salesforce.
- Excellent communication skills, both verbal and written.
- Excellent phone and cold calling skills.
- Exceptional customer service skills.
- Strong listening and sales skills.
- Ability to achieve targets
- Must be bilingual in English and French
What’s in it for you?
- Long term ongoing position
- Full time position
- Paid statutory holidays
- Opportunity to get promoted
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