IT Procurement Clerk (Clerk 3)

Competition No : 43460

Salary Range : $1, - $1, / Bi-Weekly / $43, - $48, Annually (CL 18)

Position Status : Term 1 Year

Benefits : Paid Holidays, Vacation, Sick / Family Leave, Health, Dental, and Defined Benefits Pension

Location : Halifax / Dartmouth

Department : Cyber Security & Digital Solutions

Union Status : NSGEU-NSPG

Closing Date : 7 / 31 / 2024 (Applications are accepted until 11 : 59 PM Atlantic Time)

Benefits & Perks

At the Department of Cyber Security & Digital Solutions with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities :

• Work-Life Balance : Maintain a healthy work-life balance with a 35-hour work week.
• Secure Your Future : Take advantage of our defined benefits pension plan for a stable retirement.
• Generous Time Off : Enjoy all national / civic holidays, 18 sick days, and family leave provisions.
• Flexible Work Arrangements : Accommodate your needs with various options for flexibility, such as hybrid schedules.
• Employee and Family Support : Access our Employee and Family Assistance Programs for resources and guidance.
• Support in Times of Need : Receive short- and long-term disability assistance when required.
• Cross-Sector Collaboration : Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province.
• Growth & Development : Open doors to professional growth within the department and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT.
• Lifelong Learning : Continuously expand your knowledge and skills through training and development programs.
• Professional Advancement : Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact.

Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.

ABOUT THE DEPARTMENT OF CYBER SECURITY AND DIGITAL SOLUTIONS (CSDS)

At the Department of Cyber Security and Digital Solutions (CSDS), we prioritize people and are dedicated to driving digital transformation that meets modern expectations.

Our mission is to support government departments and partners in their digital transformation journeys, ensuring that digital services are user-centered, efficient, and impactful for all Nova Scotians.

We don’t just implement digital solutions; we navigate the complexities of digital transformation by modernizing outdated systems and ways of working.

Our role is to make a real difference by ensuring that our digital services are accessible and user-friendly.

At CSDS, we celebrate diversity, inclusion, and belonging. We recognize that the people who use government programs and services come from all walks of life, and it’s essential that we reflect the communities we serve.

We are committed to creating an environment where diverse perspectives and experiences are valued, and where all talent can thrive.

By embracing these values, we deliver better, more accessible, and inclusive public services.

Your Role and Its Impact

The IT Procurement Clerk will be responsible for the delivery of Procurement services to clients within the NS Government / Nova Scotia Health and the IWK.

In more detail, the Clerk will :

• Process client requests to purchase hardware and software
• Work with Service Level Agreements and Operational Level Agreements
• Perform various administrative assignments
• Deliver IT Tier 1 support in procurement services
• Problem solving and solutions
• Process IT Procurement Invoices
• Process IT Procurement Purchase Orders
• Reconcile financial billing statements
• Update ticket system and database
• Work with automated procurement systems and tools
• Manage and resolve escalations pertaining to the procurement and delivery of IT hardware and software.
• Work with software license management
• Work independently and as a team member,
• Work with senior leadership and executives on Service Excellence Requests
• Work with vendors to build relationships
• To work in a high pressure and fast paced environment with the ability to multitask and to meet strict deadlines.
• Timely resolution to procurement and billing inquiries

To be Successful, You Have

Proven experience to bring to the role of the IT Procurement Clerk, to provide service excellence to clients in the NS Government and Nova Scotia Health / IWK;

you are passionate about working in IT Procurement and with IT Vendors.

You are experienced in IT technology and understand current technology trends. You have experience in procurement services such as purchasing goods, billing, analyzing, and problem solving.

Other keys to your success would include :

• Detail oriented
• Ability to interact with all organizational levels and demonstrate strong professional presence.
• Ability to communicate and ensure the client is well-informed of the necessary steps to resolve their issues.
• Demonstrate the ability to schedule tasks and priorities, in a fast-paced environment.
• Demonstrated ability to troubleshoot, recommend and implement solutions.
• Promote and maintain a professional and positive attitude between the different teams during times of pressure.
• Knowledge of software such as FileNet, Assyst, SAP, Adobe, Excel, Outlook Email, Ticketing tools.
• Knowledge of procurement processes
• Knowledge of IT Asset Management including IT Hardware & Software

Education & Experience

To be successful in this position, you have High School diploma as well as four (4) years of experience where. An equivalent combination of training and experience may be acceptable.

We will assess the qualifications using one or more of the following tools : written test, oral presentation, interview, and reference checks.

Additional Information

This is a TERM employment opportunity for 1 Year . The appointment status ( term’, temporary’ or casual’) is dependent on the start date of the successful candidate.

Pay Grade : CL 18

Salary Range : $1,;- $1,;Bi-Weekly