Position Summary
Under the direction of Cage & Count Manager, this position is responsible for distributing, verifying and reconciling floats, completing large cash transactions and overseeing Cashiers on a shift basis.
Our Dual Cage Supervisor is also entrusted to ensure adherence to all policies and procedures while contributing to a safe and welcoming work environment for all team members.
This is a DUAL leadership role within the Cage & Count Department. Responding to business, the Dual Cage Supervisor will split their time between Supervisory and Regular Cage Cashier duties.
Key Accountabilities
- Monitoring the Cage team; providing input for team members performance evaluation and objective
- Responsible for completion and monitoring of audits relating to LCT, PGF, SOF, RM, Cheques, supporting documentations and other forms as required.
- Preparing the Cage for opening and closing; distributing, verifying and reconciling Cashier floats
- Verifying or completing large transactions
- Documenting and reconciling cash and cash equivalents; providing reports
- Participating in Cage corporate training; assisting in conducting site training
- Monitoring and reporting all discrepancies and suspicious cash activities
- Responding to, resolving or escalating cage issues
- Communicating effectively with all appropriate operational departments
- Building strong working relationships with our internal and external guests
- Complying with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
Education and Qualifications
- High School Diploma; Post Secondary education an asset
- Minimum 2 years of experience in high volume cash handling
- Slots or Table Game experience is an asset
- Strong written and verbal communication skills in English and French is required
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Work Environment Considerations
- This role requires extended period of standing, fast paced with multiple priorities, deadlines and deliverables; exposure to some conflict, distress and noise;
- The role requires a flexible schedule that adapts to business needs, will have non-traditional work hours including holidays, evening, overnight or weekend shifts.
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