Job Summary :
The Customer Service Role is the foundation of our success, we value this role and could not be a Company without you. We are experts in creating world-class customer service.
We are responsible for engaging and connecting with our store customers, sharing top-quality product education, and speaking with knowledge about the Vendors.
We are hiring Full Time and Part-Time Customer Service Representatives as well as some limited contract positions(2 weeks) on occasion.
Key Responsibilities of the Job
- Interact with customers to ensure a great customer experience in a manner that values their time.
- Move dynamically on the floor to continuously engage with customers and attend to customers needs
- Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to Company / Vendor standards.
- Use Vendors technology to support kiosk operations and provide positive experiences.
- Perform cleaning tasks as needed throughout the shift to maintain the Kiosk image.
- Willing to work a flexible schedule including days, evenings, weekends, and holidays.
- Willing to move boxes weighing up to 15 lbs or less(when needed)
- Willing to work as part of a team and / or work independently.
Key Skills and Core Values You Can Bring :
- Customer Experience : Enjoys working and connecting with, understanding, and helping people.
- Personal Responsibility : Accepts responsibility / accountability for actions;
- Is dependable.
- Self-Awareness : Is aware of how words or actions may be perceived by or affect others
- Collaboration and Teamwork : Works productively with others to achieve goals; seeks diverse perspectives.
- Enthusiasm : Is enthusiastic about one’s own work; looks for ways to make work fun and engaging
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