- Education : No degree, certificate or diploma
- Experience : Experience an asset
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients / guests with special needs
- Provide customer service
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
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