front desk agent

FERNIE STANFORD HOTEL & RESORT
Fernie, BC, CA
17,5 $ / heure
Permanent
Temps plein
  • Education : No degree, certificate or diploma
  • Experience : Experience an asset

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges and receive payments
  • Answer telephone and relay telephone calls and messages
  • Assist clients / guests with special needs
  • Provide customer service
  • Work Term : Permanent
  • Work Language : English
  • Hours : 30 to 40 hours per week
  • Il y a 27 jours
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