Operations manager, restaurant

Chiang Mai Thai Kitchen & Bar
Toronto, ON, CA
29,5 $ / heure
Permanent
Temps plein
  • Work Term : Permanent
  • Work Language : English
  • Hours : 40 hours per week
  • Education : Bachelor's degree
  • Experience : 2 years to less than 3 years

Tasks

  • Analyze budget to boost and maintain the restaurant's profits
  • Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
  • Evaluate daily operations
  • Modify food preparation methods and menu prices according to the restaurant budget
  • Monitor revenues to determine labour cost
  • Monitor staff performance
  • Plan and organize daily operations
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Enforce provincial / territorial liquor legislation and regulations
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Leading / instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service
  • Manage events

Supervision

More than 20 people

Certificates, licences, memberships, and courses

First Aid Certificate

Computer and technology knowledge

  • Accounting software
  • Electronic cash register
  • MS Access
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Windows
  • MS Word
  • Point of sale system
  • Spreadsheet

Security and safety

  • Bondable
  • Criminal record check
  • Reference required

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Standing for extended periods
  • Large workload
  • Overtime required

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask

Screening questions

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

Other benefits

Other benefits

Support for persons with disabilities

  • Participates in a government or community program or initiative that supports persons with disabilities
  • Offers mentorship, coaching and / or networking opportunities for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

  • Participates in a government or community program or initiative that supports newcomers and / or refugees
  • Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
  • Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
  • Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
  • Supports newcomers and / or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and / or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and / or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Participates in a government or community program or initiative that supports Veterans
  • Offers mentorship, coaching and / or networking opportunities for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)
  • Assists with immediate transition needs of Veterans (for example : relocation, housing, etc.)
  • Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example : adapting to different organizational structures)
  • Supports Veterans in translating their military skills and experience into the language of the civilian job market
  • Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

  • Participates in a government or community program or initiative that supports Indigenous people
  • Offers mentorship, coaching and / or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

  • Participates in a government or community program or initiative that supports mature workers
  • Applies hiring policies that discourage age discrimination
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Offers mentorship, coaching and / or networking opportunities for mature workers

Supports for visible minorities

  • Participates in a government or community program or initiative that supports members of visible minorities
  • Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
  • Offers mentorship programs that pair members of visible minorities with experienced employees
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
  • Il y a 4 jours
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