information technology (IT) specialist
- Work Term : Permanent
- Work Language : English
- Hours : 35 hours per week
- Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience : 1 year to less than 2 years
Work setting
Social service or charity agency
Tasks
- Prepare cost-benefit and return-on-investment analyses to support system implementation
- Design, develop and implement information systems business solutions
- Provide advice on information systems strategy, policy, management and service delivery
- Assess physical and technical security risks to data, software and hardware
- Develop policies, procedures and contingency plans to minimize the effects of security breaches
- Develop and implement policies and procedures throughout the software development life cycle
- Conduct reviews to assess quality assurance practices, software products and information systems
- Resolve conflict situations
- Usability testing
- Troubleshoot and resolve technical problems
- Provide staff training
- Implement network traffic and security monitoring software, and optimize server performance
- Organize and maintain inventory
- Establish work schedules and procedures and co-ordinate activities with other work units or departments
- Set up and maintain manual and computerized information filing systems
Certificates, licences, memberships, and courses
- CompTIA Security+ Certification
- Microsoft certified IT professional (MCITP)
- Information Systems Professional (ISP)
Computer and technology knowledge
- Adobe Experience Manager (AEM)
- Automatic data processing (ADP)
- Cloud
- Excel Visual Basic for Applications (VBA)
- Information Technology Infrastructure Library (ITIL)
- Jira
- Microsoft Visio
- Microsoft Visual Studio
- Unix
- JavaOS
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Intranet
- Internet
- Servers
- File management software
- Security software
- Mail server software
- Database software
- Spreadsheet
- MS Office
- MS Windows
- Firewall
- MS Active Directory
- MS Outlook
- MS SQL Server
Security and safety
Criminal record check
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Judgement
- Organized
- Team player
- Innovation
- Analytical
- Proactive
Screening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
Green job
Involves duties and responsibilities that lead to positive environmental outcomes
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
Registered Retirement Savings Plan (RRSP)
Other benefits
- Parking available
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