- Education :
- Expérience :
Education
College / CEGEP
Tasks
- Develop and implement policies and procedures for daily operations
- Recruit and hire staff
- Supervise staff
- Conduct performance reviews
- Conduct training sessions
- Perform front desk duties
- Prepare budgets and monitor revenues and expenses
- Prepare marketing plans
- Enforce policies and procedures
- Address customers' complaints or concerns
- Assist clients / guests with special needs
- Develop and implement business plans
- Establish work schedules
- Manage events
- Organize and maintain inventory
Work conditions and physical capabilities
- Fast-paced environment
- Tight deadlines
- Attention to detail
- Combination of sitting, standing, walking
- Overtime required
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Team player
Experience
- 1 year to less than 2 years
- Durée de l'emploi : Permanent
- Langue de travail : Anglais
- Heures de travail : 32 to 40 hours per week
Front Desk Manager
The Heritage Inn & Convention Centre in Pincher Creek, Alberta is seeking a highly skilled and experienced Front Desk Manager to oversee the daily operations of our hotel's front desk. Oversee the daily operations of the front desk, including managing and scheduling staff, handling guest inquiries a...
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