SR. MANAGER, PROGRAM DELIVERY LEAD

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties.

And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Training Manager role is responsible for managing the development, implementation, and monitoring of critical communications and multimedia functions, resources and work plans for Allstate Benefits.

Developes and manages the planning and implementation of training / communications projects for all areas of responsibility within Allstate Benefits.

Who is Allstate :

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.

The company is proud to have been named a Best Employer in Canada for nine consecutive years and prioritizes supporting employees and fostering an inclusive, welcoming corporate culture.

Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.

Serving Canadians since 1953, Allstate strives to provide reassurance with its "You're in Good Hands®" promise.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation : Hybrid

This is a 12-month contract position.

Job description :

Our team is growing and we are actively looking to hire a Senior Manager, Program Delivery Lead - Core Modernization to join our team!

Accountabilities : People Leadership

People Leadership

• Leading a team of Project Managers, providing input on talent management aspects to Director;
• Provides coaching, training and guidance to help develop their team; Leverages the knowledge and skills of their team to help achieve team / department objectives

Program Governance

• Responsible for creating and socializing the program delivery model including program structure and workstream structure, high level roles and responsibilities, RACI, decision model, and governance structure.
• Directs the setup of governance meetings and ensures adherence to set schedules.
• Ensures program artifacts receive approvals from the accountable stakeholders and are kept up to date throughout the progress of the program.
• Ensures program delivery methodology and best practices are being followed throughout the course of the program.
• Responsible for gathering and creating update materials for key stakeholder updates.

Program Delivery Leadership

• Ensures risks, decisions, issues, and actions are surfaced and escalated for all workstreams on the program
• Provides input into the impacts of key decision on program delivery.
• Fosters effective collaboration and innovation across teams to support and advance the program delivery.
• Collaborates with Program Managers and Program Owners to ensure risks, issues, decisions, financials, and stakeholder engagement are progressing as planned.
• Financial accountability for overseeing budgets (managed directly by Directors) including forecasts, actuals, and business cases.
• Provides transparency on program financials to Executive Sponsors and SteerCo

Stakeholder Relationship Management

• Leads and facilitates program updates with Executive Sponsors, Steering Committee, and Senior Executives.
• Leverages relationships within the organization to improve the program delivery, identify correct resources / teams, and remove program impediments.
• Influences key program stakeholders and vendor partners to successfully deliver on program commitments.
• Leads the process of setting and managing expectations for key stakeholder groups.
• Continually seeks opportunities to be a thought partner, increase key stakeholder satisfaction, and deepen relationships.

Qualifications :

• Bachelor's degree in Business Administration or related discipline
• 15+ years of experience in project / program management at senior level
• Experience in the Insurance Industry
• Strong understanding and experience with Guidewire platform implementation
• Demonstrated people leadership experience - coaching, mentoring and training teams
• Agile project management processes (e.g. Scrum, Lean, Kanban, SAFe, etc.).
• Management and leadership principles and techniques.
• Business acumen and data-driven decision-making skills.
• Interpersonal, oral, and written communication, presentation, and collaboration skills with tact and diplomacy.
• Analytical, strategic thinking, and problem-solving skills.
• Strong organizational, prioritization, and time management skills.
• Ability to distil complex information into simplified facts to support rapid decision-making.
• Comfortable leading meetings and presenting at Senior Leadership level

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation please let us know and we will work with you to meet your needs.

Skills

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo.

And one where you can impact the future for the greater good.

You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.®