UI/UX Designer

Story Behind the Need

Business group : Digital Product, Discovery, and Onboarding

Project : exploration project of new opportunity for the business under Digital Product, Discovery, and Onboarding team.

Candidate Value Proposition : Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

We are seeking a highly skilled Senior Product Designer with a proven track record in leading large-scale discovery and research initiatives.

The ideal candidate will excel in managing a multi-platform project while effectively engaging with stakeholders across various levels, including bank-wide stakeholders.

Proficiency in service research and user flow mapping is essential for this role.

Typical Day in Role :

• Lead and execute large-scale discovery and research projects to inform product design decisions.
• Collaborate closely with cross-functional teams to understand business requirements and user needs.
• Manage and prioritize design initiatives across multiple platforms, ensuring alignment with overarching business objectives.
• Engage with bank-wide stakeholders to gather insights, address concerns, and drive consensus on design solutions.
• Conduct service research to identify opportunities for improving user experiences across various touchpoints.
• Create and maintain user flow maps to visualize user journeys and inform product development.
• Mentor junior designers and contribute to the continuous improvement of design processes and methodologies.
• Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
• Proven experience in leading large-scale discovery and research initiatives within a product design context.
• Strong communication and stakeholder management skills, with the ability to effectively engage with diverse audiences.
• Proficiency in user-centered design principles and methodologies.
• Expertise in service research techniques and user flow mapping tools.
• Experience working in a fast-paced, agile environment, preferably within the banking or financial services industry.
• Portfolio showcasing successful design projects and research outcomes.
• Ability to thrive in a collaborative team environment and drive results in a dynamic organization.

Candidate Requirements / Must Have Skills :

• Proven experience in leading large-scale discovery and research initiatives within a product design context.
• 10 years of Expertise in Human-centered design principles and methodologies
• Expertise in service research techniques and user flow mapping tools.
• Experience working in a fast-paced, agile environment, preferably within the banking or financial services industry.
• Expertise in problem-solving approach and design process.
• Proficiency in digital design and prototyping tools like Figma, Sketch, Adobe Creative Suite, etc.
• Link to the Portfolio showcasing successful design projects and research outcomes is must -

Soft Skills Required :

Strong communication and stakeholder management skills, with the ability to effectively engage with diverse audiences.

Ability to thrive in a collaborative team environment and drive results in a dynamic organization.

Positive attitude, resilience, and a growth mindset.

Nice-To-Have Skills :

• Background in complementary fields like visual design, animation, data analysis, etc.
• Experience in FinTechs or other financial product fields.

Education :

Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.

Best VS. Average Candidate :

Tackling complex and ambiguous problems in previous work, working in emerging technology and innovation.

Candidate Review & Interview Selection :

1 round of interview 1 : 30hrs GM & Director Portfolio review

Hiring Manager’s availability to interview : ASAP

Job 70655