Story Behind the Need
Business group : Digital Product, Discovery, and Onboarding
Project : exploration project of new opportunity for the business under Digital Product, Discovery, and Onboarding team.
Candidate Value Proposition : Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
We are seeking a highly skilled Senior Product Designer with a proven track record in leading large-scale discovery and research initiatives. The ideal candidate will excel in managing a multi-platform project while effectively engaging with stakeholders across various levels, including bank-wide stakeholders. Proficiency in service research and user flow mapping is essential for this role.
Typical Day in Role :
- Lead and execute large-scale discovery and research projects to inform product design decisions.
- Collaborate closely with cross-functional teams to understand business requirements and user needs.
- Manage and prioritize design initiatives across multiple platforms, ensuring alignment with overarching business objectives.
- Engage with bank-wide stakeholders to gather insights, address concerns, and drive consensus on design solutions.
- Conduct service research to identify opportunities for improving user experiences across various touchpoints.
- Create and maintain user flow maps to visualize user journeys and inform product development.
- Mentor junior designers and contribute to the continuous improvement of design processes and methodologies.
- Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
- Proven experience in leading large-scale discovery and research initiatives within a product design context.
- Strong communication and stakeholder management skills, with the ability to effectively engage with diverse audiences.
- Proficiency in user-centered design principles and methodologies.
- Expertise in service research techniques and user flow mapping tools.
- Experience working in a fast-paced, agile environment, preferably within the banking or financial services industry.
- Portfolio showcasing successful design projects and research outcomes.
- Ability to thrive in a collaborative team environment and drive results in a dynamic organization.
Candidate Requirements / Must Have Skills :
Proven experience in leading large-scale discovery and research initiatives within a product design context.10 years of Expertise in Human-centered design principles and methodologiesExpertise in service research techniques and user flow mapping tools.Experience working in a fast-paced, agile environment, preferably within the banking or financial services industry.Expertise in problem-solving approach and design process.Proficiency in digital design and prototyping tools like Figma, Sketch, Adobe Creative Suite, etc.Link to the Portfolio showcasing successful design projects and research outcomes is must -Soft Skills Required :
Strong communication and stakeholder management skills, with the ability to effectively engage with diverse audiences.Ability to thrive in a collaborative team environment and drive results in a dynamic organization.
Positive attitude, resilience, and a growth mindset.
Nice-To-Have Skills :
Background in complementary fields like visual design, animation, data analysis, etc.Experience in FinTechs or other financial product fields.Education :
Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.Best VS. Average Candidate :
Tackling complex and ambiguous problems in previous work, working in emerging technology and innovation.
Candidate Review & Interview Selection :
1 round of interview – 1 : 30hrs GM & Director – Portfolio review
Hiring Manager’s availability to interview : ASAP
Job 70655