Field Sales Representative

Quartermaster is Hiring!

BUILD SOMETHING YOUR NEIGHBOURS WILL LOVE

We’re on a mission to bring a new level of tech empowerment to the home management space, and in the process, to solve for a heightened level of mutual trust and benefit between the homeowners and locally loved neighbourhood Pros.

We are knowledgeable about the marketplace, and empathetic to the challenges of managing a home.

We believe in : holistic solutions to consumer problems, in high-trust hyperlocal communities, and in low commission marketplaces that proportionately and equitably reward the people who do the front-line work.

We’re a local tech company in every sense of the word. We start with integrity, neighbourhood values, and competitive craftsmanship, and we build our business on neighbourhood trust.

After a few years of building and iterating within our test market of East End Toronto, we’ve entered 2023 with our sights set on bringing the whole city together.

We have a lot of challenges ahead and a lot to play for. If you think this mission might be your next happy obsession, and you feel like our team is a fit for you, let’s make it happen together.

ROLE OVERVIEW

To support our next phase of growth, Quartermaster is looking for a Field Sales Representative to build out existing communities on the Homeowner platform .

As a member of the Community Acquisition team and reporting to the Field Sales Lead, your job will be on the front lines re-engaging and introducing Quartermaster to homeowners in the Greater Toronto Area (specifically West End, Midtown, and East End Toronto, and Scarborough).

If you’re passionate about providing value to homeowners and neighbours, please read on.

The right person has a startup mentality : you thrive in a fast-paced, high-intensity workplace where you can balance multiple projects and shifting priorities.

You are an innovative, solution-oriented go-getter looking to help grow and develop communities of Homeowners on our marketplace platform.

WHAT YOU WILL DO

• Communicate the value of Quartermaster to Homeowners on the front line.
• Work with the Community Team and other stakeholders to drive acquisition within GTA communities.
• Leverage existing marketing initiatives in communities to educate homeowners on the new features and benefits of Quartermaster
• Proactively contribute ideas to cross-functional teams to improve our product based on customer needs.
• Be a Product expert, keeping up to date with new product releases and features and act as a resource for the team and our customers.
• Potentially grow your experience and move into more senior roles along your career path.

WHAT YOU BRING

• A drive for sales with a hard line for integrity
• Experience and success in door-to-door sales and managing sales teams
• A roll-up-your-sleeves approach to getting out into the field to iterate sales techniques
• Experience with in-person events, trade shows, marketing initiatives, etc.
• A successful history of in-person sales with an emphasis on script, pitches, and iterations.
• Zeal for taking on challenges head-first and using roadblocks as an opportunity to improve and pivot your sales approach

WHAT YOU MIGHT BE EXCITED ABOUT

• If you’re at a point in your career where you’re looking to do something hard, to make a difference, and take a big step forward, this could be the kind of mission for you
• The home management space is a complex one that hasn't been solved. Building smart features that meet our business and user needs is a top priority.
• We care a lot about clarity of expectations and advancement, and will help you shape a career that you can be excited about.
• We're a small team, so you'll be able to contribute efficiently and without bureaucracy. You can quickly earn responsibility over significant components of our mission.
• We work hard to make sure voices are heard. Whether it’s inside a team or cross-functionally, you'll always have the opportunity to contribute.
• Flexible hours : you will work together with your Team Lead to create hours that work around your schedule and the business needs.

WHAT YOU MIGHT NOT BE EXCITED ABOUT

• Startups are a lot of work and we’ve chosen a path with complexity. We’re motivated to do the hard work of solving that complexity for simple customer experiences, but we know it’s not for everyone.
• We are working against the clock to build out communities in Toronto and the GTA. Braving the weather and quickly shifting field hours / locations may be required.
• Some of our target communities have an existing relationship with us from our beta test. They'll need to be brought up to date on Qm in its current glory via education around what has evolved since those early days.
• Since we're driven by user testing and market fit, projects and priorities may shift.
• Stability and reliability are an essential part of our values, so "move fast and break things" is not the standard here.

TEAM VALUES

Our mission begins with integrity. We believe in doing the right thing, even when it’s uncomfortable and inconvenient.

We believe in taking a holistic approach to problem solving and we look for people who feel a natural sense of responsibility to think through to the second and third order consequences of their actions.

Our mission goes nowhere without community, and we intend to bring community along with any success we achieve, so we look for people with a strong sense of good neighbour’ values who are motivated to solve for uniquely strong interdependent outcomes.

We all choose the same mission at Qm. When we debate tradeoffs on how we can best accomplish our goals, we want to move forward with the best reasoning.

We value both the courage to speak up, and the consideration to listen to others with intellectual honesty and curiosity.

We come together with a mentality of high ownership and we hold each other accountable. We don’t aim for perfection; we aim for a track record that produces a uniquely high level of trust.

EMPLOYEE OWNERSHIP

We’re a team on a mission. We expect a high degree of ownership from each other and we pair that with higher than usual employee ownership in the company.

INTERVIEW PROCESS

Our interview process is geared toward finding a uniquely strong fit. As we are working against the clock on some big objectives, this schedule is subject to change :

• Step 1 : 30 min introduction with the hiring manager : an informational interview where we tell you about the company, team and role and have a chance to learn about you.
• Step 2 : 30-60 min interview with the hiring manager : a video interview to get an in-depth understanding of your work experience, knowledge and competencies and you’ll learn more about the role and what you’ll be working on to ensure that we are also a good fit for you.
• Step 3 : 45 min Vision + Values interview (if applicable) : an opportunity to meet more of the team and hear about our culture.

This is also a chance for you to meet the Team Lead and ask any questions you may have.

• Step 4 : Job Offer
• Step 5 : Welcome!!!

Note : Interested candidates must live in GTA. Work hours may not always fit into typical business hours. Qm is open to a flexible working schedule that will support the right candidate and best suit the needs of the business.