Customer service Offres d'emploi - Sudbury, ON
Dernière mise à jour : il y a 3 jours
Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Voir plusDernière mise à jour : il y a 4 jours
Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours? Our ideal candidate embodies qualities such as adaptability, trainability, and a ...Voir plusDernière mise à jour : il y a 16 jours
A Customer Service / Sales Specialist position with FASTSIGNS gives you the opportunity to work with people across different industries and giving them solutions that make an impact in and around the...Voir plusDernière mise à jour : il y a plus de 30 jours
Dave & Buster’s is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs.
Plus, your co-workers are awesome!.Dav...Voir plusDernière mise à jour : il y a plus de 30 jours
No degree, certificate or diploma.Process money, cheques and credit / debit card payments.Receive payment for goods or services.
Stock shelves and clean counter area.Computer and technology knowledge....Voir plusDernière mise à jour : il y a 3 jours
After a record-breaking year with over 20% growth, we are seeking candidates for sales and leadership roles! If you are a hard-working, motivated team player, this may be an opportunity for you! Ex...Voir plusDernière mise à jour : il y a plus de 30 jours
Since 1908 DXP has been dedicated to the.Throughout your career with DXP, we will.Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working,...Voir plusDernière mise à jour : il y a plus de 30 jours
Overview : We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing...Voir plusDernière mise à jour : il y a 24 jours
Do you make an impact on the people you meet? .Do you have a charismatic personality, and love engaging with people, both customers and colleagues? .
If this sounds familiar, then we’d love to have ...Voir plusDernière mise à jour : il y a plus de 30 jours
Do you have a passion for customer service and want to build a career with a company that values work-life-balance and promotes from within? Then we want you to join our extraordinary team!.Aspire ...Voir plusDernière mise à jour : il y a 12 jours
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Voir plusDernière mise à jour : il y a plus de 30 jours
Works multiple priority activities concurrently that require extensive coordination with multiple customers, time zones, and follow-through.
The successful candidate must interact effectively with i...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you ready to revolutionize your work-life balance while achieving remarkable success? Join our fully virtual and work-from-home team, where you can earn an extraordinary income without compromi...Voir plusDernière mise à jour : il y a 26 jours
FULL TIME MANAGER / SUPERVISOR EXPERIENCE • • • • •MUST LIVE IN CANADA OR THE US TO BE CONSIDERED UNFORTUNATELY NO EXCEPTIONS PLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY LIVING IN CANADA OR THE US • • • • • •...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!.
In Sudbury you will be a part of an amazing team of customer service special...Voir plusDernière mise à jour : il y a plus de 30 jours
We are a rapidly growing company actively searching for dedicated and driven individuals from across North America to join us as life insurance benefits advisors in providing oustanding custom...Voir plusDernière mise à jour : il y a plus de 30 jours
Mier Temporary Staffing is hiring!.Title : Customer Service - Remarketing Associate.Length of Assignment : Month Contract.
Accurately process lease and loan contracts.Work with marketing / Sales depart...Voir plusDernière mise à jour : il y a plus de 30 jours
Create and maintain SAP Sales Orders and Purchase Order in SAP.Perform invoicing for all program deliverables, including necessary debits / credits as required.
Ensure on a monthly basis, all invoices...Voir plusDernière mise à jour : il y a plus de 30 jours
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Team Captain (Customer Service)
BoldrON, CAIl y a 4 jours
Salaire
20 CAD–25 CAD par heureType de contrat
- Télétravail
- Temps plein
Description de posteMeaningful connections start with AUTHENTICITY We do our best work by being CURIOUS We grow by remaining DYNAMIC Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY Identify growth and development opportunities for team members - coaching Monitor attendance and punctuality and other people issues of all team members and consistently escalate them to the HR department for proper disciplinary action as needed Monitor and assess team members’ performance, and provide timely feedback through regular coaching as well as through Weekly and Monthly performance reviews. Ensure that team members are properly trained and working consistently to meet client needs. Ensure that the team meets company and client-specific KPI targets. Ensure that team members and equipment needs are met to sustain service levels. Recommend / suggest relevant alternatives to the product or tool being used by the company. Work with the People Development Manager to make recommendations for their team member’s career path, and assist in making a comprehensive training plan for them. Relay consistent issues to the Service Delivery Manager in a timely and efficient manner. Helps in culture building particularly in embracing our Core Values and practicing what a Boldr leader should be. Guide advisors and analysts to foster growth and development, best practices, and optimal morale in the organization. Be familiar with the client’s key contacts, unique requirements, and operating processes Implement policies related to the Client’s products. Contribute to the ongoing development of customer support and success processes. Demonstrate mastery of the company and Client’s offerings (i.e. its product and services). Understand, investigate, and solve any complex client requests or complaints; particularly when multiple departments or teams are involved. Identify opportunities for continuous improvement and additional client value, discussing directly with the Client Experience Manager. Curious and authentic, just like us! #beboldr Passionate about learning and developing relationships with clients Analytical and a problem-solver Able to multitask and prioritize Adaptable to change and attentive to detail Able to work well in a team environment Able to reduce frustration on heated topics by listening and being solutions-oriented Fluent and articulate with strong writing and clear presentation abilities - persuasive but empathetic Able to handle conflict and pressure, set priorities and abide by them, and consistently maintain a positive client service image under difficult conditions Three years of supervisory experience in a related field (especially email and chat support). A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly preferred). Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications. Excellent verbal and written communication skills. Ability to understand and communicate complex ideas to customers, both verbally and in written form. Aptitude to quickly learn and navigate new technology, systems, and applications. Ability to accept feedback gracefully and with an open mind.
A LITTLE BIT ABOUT Boldr
- Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
- We are a global team, united by our desire to connect diverse people with common values for boldr impact.
- We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.
LET’S START WITH OUR VALUES
WHAT IS YOUR ROLE
As the Team Captain, you are responsible for the day-to-day management of your team. You will serve as a point of escalation for issues outside the authority of an agent. You will also be working with the Client Experience Manager as well as the People Manager to identify growth and development opportunities for the team members.
WHY DO WE WANT YOU
We are currently looking for impact-driven individuals who are passionate about helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values : Curious, Dynamic, and Authentic.
WHAT WILL YOU DO
People Management
Performance Quality Management
Logistics
Internal Coordination
External Communications
Requirements
WHAT WE’LL LIKE ABOUT YOU
YOU ARE…
YOU HAVE…