Technical sales representative Offres d'emploi - Regina, SK

The Opportunity :

Scope of the position

The Counter Sales Representative will be responsible for sales of HVAC parts, equipment, and supplies over the phone and over the counter.

Duties and Responsibilities

• Provides technical support to customers.
• Answers customer calls and identifies parts.
• Actively makes customers aware of product promotions.
• May load and unload a shipment of parts, supplies, and equipment.
• Receives and processes customer orders.
• Maintains supplies inventory by recording quantities used and determining supplies needed.
• Informs customers of standard procedures or resolution of the problem.
• Determines the best method to resolve problems to ensure customer satisfaction and company adherence to policies.
• Practices safe material handling techniques.
• Generates invoices for counter sales orders.
• Participate in a call schedule for after-hours customer service.

Skills and Qualifications