Quality assurance Offres d'emploi - Summerland, BC

We are honoured to again be selected as one of B.C.'s Top Employers .

If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!

Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to a dvance the vision of Communities of belonging, lives with connection .

Status / Term : Temporary / Auxiliary - Anticipated 70 hours bi-weekly to March 31, 2026

Classification / Salary : Social Program Officer (Growth to R24) / Position starts at $39.30 to $41.65 hourly

Location : City (Hybrid after passing a 6-month probation)

Team : Penticton

At CLBC, we are committed to fostering a diver se, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact at any stage of the hiring process.

Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.

A bout the Role :

As a Quality Service Analyst at CLBC, you represent CLBC as the primary point of contact for service providers. You will perform the lead role in negotiating contracts for funding and service levels, reviewing and monitoring contracts for service quality, developing and approving new resources, managing service requests and ensuring crisis response systems and resources are available.

Key responsibilities :

• Developing servi ce contracts or agreements and negotiating the costing details and quantities
• Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
• Consulting with Facilitators about support requests, service availability, and resource suitability
• Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
• Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
• Recruiting and developing new service relationships
• Ensuring service collaboration and developing cost-sharing agreements
• Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
• Reviewing financial reports to ensure delivery of services for approved funding supports

What you will bring :

We are also looking for the ability to :

Additional Info :

Closing date : March 19, 2025