Are you passionate about making a positive impact in people’s lives? Do you thrive in a dynamic, fast-paced environment where exceptional patient care is the top priority? Our leading physiotherapy clinic is looking for a Patient Care Coordinator to become an integral part of our team, ensuring every patient’s journey is seamless and memorable.

At Access Orthopaedics, we help our patients achieve their health and wellness goals through personalized care and a commitment to excellence. If you are a compassionate, detail-oriented professional who loves building meaningful relationships, we want you on our team!

Note : This is a full-time, permanent, in-office role based in Calgary.

As a Patient Care Coordinator, you’ll be the cornerstone of our patients’ experiences. Your primary responsibilities include :

Patient Support :

• Serve as the first point of contact for patients, providing a warm and professional welcome.
• Answer inquiries with clarity and empathy, ensuring patients feel confident and cared for.
• Guide patients through the intake process, scheduling appointments, and coordinating follow-ups.

Scheduling & Coordination :

Records & Billing :

Operational Support :

If you think you are qualified, we are looking for the following on your resume :

During the interview, we will be looking for examples and behaviours that reflect the following :

AO Perks :

Who are we?

At Access Orthopaedics, we are Calgary’s trusted destination for specialized musculoskeletal care, dedicated to improving the quality of life for our patients by providing pathways to accessible, comprehensive treatment options. Our clinic combines a multidisciplinary approach with state-of-the-art technology, offering a full spectrum of orthopaedic and rehabilitation services designed to address every stage of the patient’s journey. From initial assessment to advanced rehabilitation, our skilled team of physiotherapists, orthopaedic specialists, and support staff work together to create a seamless circle of care, ensuring each patient receives personalized, compassionate care tailored to their unique needs. At Access Orthopaedics, we’re not just treating patients - we’re empowering individuals to live healthier, more active lives.

Think you could add to our team?

Submit your resume and cover letter online, preferably, in one document. While we appreciate all candidates who apply, only those deemed qualified by the hiring manager will be contacted.