Medical Assistant / Medical Office Administrator

LMC Healthcare (LMC) is Canada’s largest specialist care provider in diabetes & endocrinology. We’re transforming diabetes care by making it more accessible, comprehensive, and patient-centric than ever before. LMC has 11 multi-disciplinary centers of excellence located in 2 provinces (Ontario & Alberta). Our 50+ Endocrinologists, many of whom are nationally renowned for their areas of expertise, are supported by an interdisciplinary team of highly qualified professionals.

Our growing team is looking for a  Medical Assistant / Medical Office Administrator  who can work for us on a  permanent full-time  basis supporting our  LMC Calgary clinic (5940 Macleod Trail SW #102, Calgary).

Responsibilities :

• Prepares the patient for the provider's evaluation, which includes but is not limited to : documenting medical history, measuring vital signs, and recording the information in the patient's chart appropriately.
• Reviews the patient's medication list for accuracy, and records patient's social and medical history in the Electronic Medical Record (EMR).
• Coordinates the flow of patients within the clinic to ensure the efficient use of the facility and the providers' schedules.
• Ensures the patient's required investigations are available and liaises with medical facilities or by means of electronic software
• Promotes comprehensive and coordinated patient care by ensuring that the patient has access to, and is aware of, the entire LMC multidisciplinary team.
• Prepares the examination rooms with necessary medical and office supplies.
• Downloading various diabetes devices.
• Attends required departmental and companywide meetings.
• Assists with various administrative duties, as assigned.
• Performs check-in and check-out duties
• Manages phone calls, voicemails and patient emails
• Maintains providers' schedule including confirming, scheduling and provider templates.
• Reviews and updates patient's health records.
• Coordinates the patients' visits across LMC's multidisciplinary services.
• Ensures that patients' required investigations are available and liaises with medical facilities or by means of electronic software.
• Assisting with scheduling referrals and diagnostic service appointments for all patients.
• Uploads Faxes and Scans in a timely manner.
• Addresses patients' concerns or inquiries.
• Handles incoming and outgoing mail, and shipments.
• Maintains and orders the office and medical supplies, materials, and equipment.
• Responds to physician-assigned tasks and inquiries.
• Processes patient's accounts receivables and payable (credit card, debit, and cash payments).
• Completes third party forms and letters in compliance with legal requirements.
• Attends required departmental and companywide meetings.
• Assists with various administrative duties, as assigned.
• Medical Assistant support, as assigned.

Requirements :