Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION :

With minimal supervision, Specialists are responsible to analyze complex situations, demonstrate ability to apply critical thinking techniques to validate understanding of existing infrastructure technology solutions and / or test and validate new solution designs. Maintains a strong understanding of Camera related technology, including the Avigilon software toolset. and Information Technology Infrastructure Library (ITIL) procedures.

As a Specialist Camera Solutions for Avigilon and Genetec camera and video solutions, you will be a core member of the Camera Support team who will work with our business partners to deliver business values in the area of camera hardware provisioning, camera software, camera server maintenance and general camera Incident support, through projects and application sustainment activities.

In this role, the employee is responsible for supporting all CPKC Camera hardware, network video recorders (NVR) and associated software. In addition to this, they will be actively engaged in the project delivery on the core module and new technologies and upgrades.

POSITION ACCOUNTABILITIES :

• Recommend and deliver on upgrades, configuration improvements, design changes and process improvements.
• Responsible for support of business or system solutions in compliance with CPKC's incident and problem management processes; and determined Service Level Agreements (SLA);
• In area of expertise, drive analysis to diagnose, isolate and debug software or infrastructure problems and perform problem resolutions;
• Ability to lead change and adopt to technology advancements - (i.e. support legacy technology while transitioning into modern technology)
• Provide subject matter expertise to build Project estimates and complete assigned tasks for Project deliverables.
• Ensures that tasks and deliverables for supported programs meet expected levels of quality and are completed on time.

POSITION REQUIREMENTS :

WHAT CPKC HAS TO OFFER :

ADDITIONAL INFORMATION :

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation :

The successful candidate will need to successfully complete the following clearances :

Management Conductor Program :

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification / qualification as a conductor or locomotive engineer.

CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)".

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