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Medical front desk • regina sk

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Service Desk Analyst – SX7013

Service Desk Analyst – SX7013

BQ International IncRegina,SK
18,00 $CA –26,00 $CA par heure
The Service Desk team provides a single point of contact for all employees / contractors primarily acting as.IT related incidents and service requests as well as providing technical advice and guidan...Voir plusDernière mise à jour : il y a plus de 30 jours
Desk Adjuster 3

Desk Adjuster 3

Crawford & CompanySK, CA
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate investigates, evaluates, negoti...Voir plusDernière mise à jour : il y a plus de 30 jours
Service Desk Analyst

Service Desk Analyst

Cynet SystemsRegina, SK
18,00 $CA –26,00 $CA par heure
The IT Service Desk is looking for a Technical Analyst to directly resolve customer issues by following best practices.This role is accountable to update troubleshooting documentation as part of ou...Voir plusDernière mise à jour : il y a plus de 30 jours
medical office assistant

medical office assistant

Regina Cardiology ClinicRegina, SK, CA
18,00 $CA –25,00 $CA par heure
Temps plein +1
Experience : 1 year to less than 2 years.Health care institution, facility or clinic.Greet people and direct them to contacts or service areas. Provide basic information to clients and the public.Obt...Voir plusDernière mise à jour : il y a 12 jours
Korean Medical Interpreter

Korean Medical Interpreter

Kelly Services, Inc.Regina, Saskatchewan, CA
Télétravail
Temps plein +1
Think the best job opportunities are far away? Think again - great opportunities are right here in your backyard.Kelly® is looking for a Canadian-based Korean and English speaker to fill an In...Voir plusDernière mise à jour : il y a plus de 30 jours
Client Care Coordinator

Client Care Coordinator

WSAudiologyRegina
43,09 $CA –52,82 $CA par heure
We are on the hunt for a multi-faceted Client Care Coordinator for our new centre opening in.Help with set-up and marketing of our new clinic (clinic set-up, participating in community events, mark...Voir plusDernière mise à jour : il y a plus de 30 jours
Help Desk

Help Desk

StafflinkRegina, SK
98 000,00 $CA par an
Altis Technology is seeking Help Desk Specialists on behalf of our public sector client in Regina, SK.If you are passionate about technology and customer service, we want to hear from you!.As a Hel...Voir plusDernière mise à jour : il y a plus de 30 jours
medical oncologist

medical oncologist

Saskatchewan Cancer AgencyRegina, SK, CA
387 661,00 $CA – 500 281,00 $CA par an
Temps plein +1
Education : Degree in medicine, dentistry, veterinary medicine or optometry.Experience : Experience an asset.Certificates, licences, memberships, and courses . Licentiate of the Medical Council of Can...Voir plusDernière mise à jour : il y a plus de 30 jours
medical sonographer

medical sonographer

Wosler DiagnosticsSK, CA
46,00 $CA par heure
Temps plein +1
Hospital / medical facility or clinic.Operate ultrasound imaging equipment to produce and record images.Perform minor repairs and adjustments to equipment. Monitor examination to evaluate quality and ...Voir plusDernière mise à jour : il y a plus de 30 jours
Delivery Driver

Delivery Driver

Aaron's Family of CompaniesRegina, Saskatchewan
17,00 $CA –21,00 $CA par heure
Our Delivery Drivers represent the face of Aaron’s – after all, they’re on the front lines interacting with our customers. Covering a wide variety of responsibilities from transporting our products ...Voir plusDernière mise à jour : il y a plus de 30 jours
New Outside Mortgage Agent / Broker

New Outside Mortgage Agent / Broker

8Twelve MortgageRegina, SK, CA
Télétravail
Quick Apply
About 8Twelve Mortgage Power Network.Twelve Mortgage Power Network is a fast-growing network of experienced mortgage agents, brokers and brokerages - the right partner for your business.Our commitm...Voir plusDernière mise à jour : il y a plus de 30 jours
Front Store Clerk

Front Store Clerk

Neighbourly Pharmacy1695 Dewdney Ave E, Regina, SK S4N 4N6, Canada
14,50 $CA par heure
Dewdney Ave E, Regina, SK S4N 4N6, Canada Req #701 Friday, September 6, 2024.Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, o...Voir plusDernière mise à jour : il y a plus de 30 jours
Service Desk Agent

Service Desk Agent

Government of SaskatchewanSK-Rgna-Regina, CA
28 369,00 $CA – 34 521,00 $CA par an
Service Desk Agent-INF004595Employment Type : SGEU Term 9 months or more.Saskbuilds and ProcurementSalary Range : $28.HourlySalary Supplement : included in hourly salary range (in-scope)Grade : SGEU.The In...Voir plusDernière mise à jour : il y a plus de 30 jours
Certified Medical Assistant - Medical Practices

Certified Medical Assistant - Medical Practices

St. John's Riverside HospitalRMSO
24 180,00 $CA par an
Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues to be a unique and...Voir plusDernière mise à jour : il y a plus de 30 jours
Medical Oncologist

Medical Oncologist

saskdocsRegina, Saskatchewan, Canada
Temps plein
Our medical oncologists provide care as members of teams, which include nurses, pharmacists, radiation therapists, oncologists, surgeons, social workers, volunteers and palliative care staff.Cancer...Voir plusDernière mise à jour : il y a plus de 30 jours
Occupational Health Medical Manager - Inventory

Occupational Health Medical Manager - Inventory

Treasury Board of Canada SecretariatRegina, Saskatchewan
88 197,00 $CA – 103 995,00 $CA par an
Occupational Health Medical Manager - Inventory.NHW-CSB-EA-NCR-359846 Health Canada - Corporate Services Branch - Specialized Health Services Directorate. Calgary (Alberta), Edmonton (Alberta), Vanc...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Cashier Part-Time

Cashier Part-Time

The Home Depot CanadaRegina, SK, Canada
Temps partiel
With a career at The Home Depot, you can be yourself and also be part of something bigger.Front-end associates proactively direct customers to open registers and support customers at the assisted c...Voir plusDernière mise à jour : il y a 1 jour
  • Offre sponsorisée
Medical Devices Sales Representative

Medical Devices Sales Representative

MT TalentRegina, Saskatchewan
150 000,00 $CA – 200 000,00 $CA par an
CDI
Quick Apply
Medical Devices Sales Representative.Join a forward-thinking medical device company that is dedicated to innovation and excellence, committed to creating high-quality products while fostering a cul...Voir plusDernière mise à jour : il y a plus de 30 jours
medical office assistant

medical office assistant

Gateway Alliance Medical ClinicRegina, SK, CA
34,13 $CA par heure
Temps plein +1
Secondary (high) school graduation certificate.Greet people and direct them to contacts or service areas.Provide basic information to clients and the public. Obtain and process information required ...Voir plusDernière mise à jour : il y a plus de 30 jours
medical clinic receptionist

medical clinic receptionist

broadway medicalRegina, SK, CA
15,00 $CA –16,00 $CA par heure
Temps partiel +2
No degree, certificate or diploma.Are you available for shift or on-call work?.Are you available for the advertised start date?. Are you currently legally able to work in Canada?.Do you have previou...Voir plusDernière mise à jour : il y a 7 jours
Service Desk Analyst – SX7013

Service Desk Analyst – SX7013

BQ International IncRegina,SK
Il y a plus de 30 jours
Salaire
18,00 $CA –26,00 $CA par heure
Description de poste

Description : Background

The Service Desk team provides a single point of contact for all employees / contractors primarily acting as first level support for any IT related incidents and service requests as well as providing technical advice and guidance.

SaskEnergy’s Desktop infrastructure is currently based on Windows 10 Enterprise edition, and Microsoft 365 with Office Applications for Enterprise.

The Service Desk Team supports (first level support) 900 iPhones, 510 desktops, 1040 notebook computers and about 300 semi-rugged notebooks in our mobile workforce environment and consists of multi-vendor contract resources operating in a pool concept where resources are utilized across varying projects and operational areas based on skills and abilities, with a goal of providing the most efficient and effective support to the business.

Description of Requirements

SaskEnergy is looking for a proven Service Desk Analyst to work in our Service Desk Team. This Team is responsible for providing first level support to employees / contractors, assisting them with hardware, software, and network connectivity problems via phone, email, and portal with a focus on resolving issues at first point of contact. Technical support covers a broad scope of technologies and can include but is not limited to such things as password resets, Microsoft Windows issues or questions, assistance with email (Outlook), business application access management or assistance with Microsoft Office. This position requires that the individual utilize analytical skills to perform tasks associated with processes such as trouble shooting incidents, fulfilling requests, and coaching the end-user on the use of software. Documentation of tasks completed, as well as knowledge captured, is a vital component of the position. The Resource will be responsible for following the life cycle of all end-user tickets to ensure resolution / service is provided, and client satisfaction has been achieved. This position requires that the individual be a pro-active & independent self-starter with the ability to balance, prioritize and organize multiple tasks.

Typical activities in this role include :

a) Providing First Point of Contact technical support for users requiring assistance with information technology requests, issues and problems via phone, email, and portal logging the issue in the IT Service Management System.

b) Participation in an on-call rotation providing first point of contact for users and act as point of escalation to senior resources and Management during non-business hours.

c) Following key service management processes such as Incident Management, Request Fulfillment, and Knowledge Management. Experience working in an environment employing formal processes may be considered an asset.

d) Accurately tracking tasks / incidents / requests to resolution, including prioritization and escalation.

e) Contributing to and updating the internal knowledge base. Experience with formalized knowledge management process and / or in knowledge engineering will be considered an asset.

f) Maintaining a high degree of customer service for all support calls and communications.

g) Taking ownership of user problems and be proactive when dealing with customer issues. Strong technical troubleshooting and analytical skills are required.

h) Researching and troubleshooting problems using available tools such as the Knowledge Bases and Remote Assistance.

i) Responding, as needed, to network, server and communications problems

j) Supporting 1,200 (approximately) internal customers

k) ITIL Foundations v4 (or higher) certifications will be considered an asset.

Ideally the resource will have :

  • Experience providing Technical IT Support to End-users in a corporate Service Desk environment. (Tier 1 support)
  • Experience working with formalized ITSM practices such as Incident Management, Request Fulfillment, Problem Management, and other Service Operation processes.
  • Experience working with and providing front line support for Windows Desktop platforms (Windows 10 or higher)
  • Experience working with and providing front line support for Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, and One Note)
  • Experience providing front line support for Line of Business applications
  • Experience with Ivanti Cherwell ITSM
  • Experience with Windows file system access control in an Active Directory integrated environment.
  • Hold an ITIL or HDI Certificate or other Service Desk industry certifications (provide number of years with certification and where available, Candidate and / or Certificate ID Number)
  • Experience utilizing knowledge management principles, resources, and systems
  • Worked in an environment employing multi-vendor / contracted resources
  • Strong analytical and problem-solving skills with focus and attention to detail
  • Customer Communication Skills / Experience
  • Pro-active, independent, self-starter
  • Proven ability to balance, prioritize and organize multiple tasks

The key skills and knowledge areas required for the resource are outlined in attached Appendix C – Supplementary Specifications. The Service Desk Analyst must be able to perform in a team environment with strong interpersonal and professional communication skills. North American job experience is considered an asset for this proposal. Proponents are encouraged to provide specific and qualitative verbiage of other areas where their expertise can add value to our teams and make our projects as successful as possible.

The preference for start date is as soon as possible. The initial term for this role will conclude on March 31, 2025 ;

Background

The Service Desk team provides a single point of contact for all employees / contractors primarily acting as first level support for any IT related incidents and service requests as well as providing technical advice and guidance.

SaskEnergy’s Desktop infrastructure is currently based on Windows 10 Enterprise edition, and Microsoft 365 with Office Applications for Enterprise.

The Service Desk Team supports (first level support) 900 iPhones, 510 desktops, 1040 notebook computers and about 300 semi-rugged notebooks in our mobile workforce environment and consists of multi-vendor contract resources operating in a pool concept where resources are utilized across varying projects and operational areas based on skills and abilities, with a goal of providing the most efficient and effective support to the business.

Description of Requirements

SaskEnergy is looking for a proven Service Desk Analyst to work in our Service Desk Team. This Team is responsible for providing first level support to employees / contractors, assisting them with hardware, software, and network connectivity problems via phone, email, and portal with a focus on resolving issues at first point of contact. Technical support covers a broad scope of technologies and can include but is not limited to such things as password resets, Microsoft Windows issues or questions, assistance with email (Outlook), business application access management or assistance with Microsoft Office. This position requires that the individual utilize analytical skills to perform tasks associated with processes such as trouble shooting incidents, fulfilling requests, and coaching the end-user on the use of software. Documentation of tasks completed, as well as knowledge captured, is a vital component of the position. The Resource will be responsible for following the life cycle of all end-user tickets to ensure resolution / service is provided, and client satisfaction has been achieved. This position requires that the individual be a pro-active & independent self-starter with the ability to balance, prioritize and organize multiple tasks.

Typical activities in this role include :

a) Providing First Point of Contact technical support for users requiring assistance with information technology requests, issues and problems via phone, email, and portal logging the issue in the IT Service Management System.

b) Participation in an on-call rotation providing first point of contact for users and act as point of escalation to senior resources and Management during non-business hours.

c) Following key service management processes such as Incident Management, Request Fulfillment, and Knowledge Management. Experience working in an environment employing formal processes may be considered an asset.

d) Accurately tracking tasks / incidents / requests to resolution, including prioritization and escalation.

e) Contributing to and updating the internal knowledge base. Experience with formalized knowledge management process and / or in knowledge engineering will be considered an asset.

f) Maintaining a high degree of customer service for all support calls and communications.

g) Taking ownership of user problems and be proactive when dealing with customer issues. Strong technical troubleshooting and analytical skills are required.

h) Researching and troubleshooting problems using available tools such as the Knowledge Bases and Remote Assistance.

i) Responding, as needed, to network, server and communications problems

j) Supporting 1,200 (approximately) internal customers

k) ITIL Foundations v4 (or higher) certifications will be considered an asset.

Ideally the resource will have :

  • Experience providing Technical IT Support to End-users in a corporate Service Desk environment. (Tier 1 support)
  • Experience working with formalized ITSM practices such as Incident Management, Request Fulfillment, Problem Management, and other Service Operation processes.
  • Experience working with and providing front line support for Windows Desktop platforms (Windows 10 or higher)
  • Experience working with and providing front line support for Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, and One Note)
  • Experience providing front line support for Line of Business applications
  • Experience with Ivanti Cherwell ITSM
  • Experience with Windows file system access control in an Active Directory integrated environment.
  • Hold an ITIL or HDI Certificate or other Service Desk industry certifications (provide number of years with certification and where available, Candidate and / or Certificate ID Number)
  • Experience utilizing knowledge management principles, resources, and systems
  • Worked in an environment employing multi-vendor / contracted resources
  • Strong analytical and problem-solving skills with focus and attention to detail
  • Customer Communication Skills / Experience
  • Pro-active, independent, self-starter
  • Proven ability to balance, prioritize and organize multiple tasks
  • The key skills and knowledge areas required for the resource are outlined in attached Appendix C – Supplementary Specifications. The Service Desk Analyst must be able to perform in a team environment with strong interpersonal and professional communication skills. North American job experience is considered an asset for this proposal. Proponents are encouraged to provide specific and qualitative verbiage of other areas where their expertise can add value to our teams and make our projects as successful as possible.

    The preference for start date is as soon as possible. The initial term for this role will conclude on March 31, 2025 ;