Desk Adjuster 3

Position Summary

We are currently recruiting for a Desk Adjuster Level 3 to join our team in CITY, PROVINCE, Canada . The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

The successful candidate investigates, evaluates, negotiates, and settles claims by telephone, correspondence and when required through mediation (virtual or in person) and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters, experts amd legal council on a task basis.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting and presentation of files
• Evaluates coverage, liability and quantum
• Maintenance of accurate billing, and time and expense records
• Negotiates, settles, and finalizes claims
• Work with manager to maintain client relations

Requirements

• Minimum 6 years of technical claims handling experience in commercial auto and property claims handling
• Post Secondary education in an insurance related field will be considered an asset
• Experience is multiline claims, complex claim handling, legal proceedings and litigation management
• CIP designation or working towards CIP designation is required
• Independent Adjuster Licensed with ability to maintain a full adjusting license in your home province. Multiple provincial licenses is preferred.
• Strong computer and reporting skills including Office 365 and Windows 10
• A team player with outstanding customer service skills
• Excellent verbal and written communication skills
• Strong analytical and mathematical ability
• Able to manage multiple priorities
• Strong PC skills including application based skills
• Complete continuing education courses as required by Crawford and Company, province, or professional trade association

Additional Information

We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted.

Crawford is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas.

Crawford is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford’s own policies. We will work with applicants requesting accommodations at any stage of the hiring process. Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email as soon as possible to make appropriate arrangements.

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