Knowledge manager • brampton on
BGV will be done for the selected candidates.Provide the Incident Manager role for all Major Incidents, to drive the Incident to resolution.Perform escalations, in accordance with the escalation sc... Voir plus
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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Work must be completed at the physical location.There is no option to work remotely.Analyze budget ... Voir plus
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Responsible for supporting the direction, coordination, and evaluation of product movement and customer service.Carry out management responsibilities in accordance with the organization's policies ... Voir plus
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BGV will be done for the selected candidates.
JD below
Provide the Incident Manager role for all Major Incidents, to drive the Incident to resolution
Perform escalations, in accordance with the escalation schema as set forth in the PPM.
Record and track Incident related information within trouble ticket tracking tool
Provide Major Incident communications
Provide daily Major Incident summary reports
Participate in weekly operational review meetings
Participate in monthly process improvement meetings
Provide Incident status information to authorized users, through email and teleconference as required
All your information will be kept confidential according to EEO guidelines.
Details to provide when applying:
#J-18808-Ljbffr
