Call center Offres d'emploi - Montreal qc

Schedule: 35 h / week

Working hours: Monday to Friday, from 8:00 AM to 11:30 AM and from 12:30 PM to 4:00 PM

Start date: 2026-10-06

Responsibilities

The Vocational Training Center for Health Trades trains essential personnel for the health network.

As the only vocational training center fully dedicated to health trades in the greater Montreal area, it has educational facilities that replicate the medical environment in every way.

Its reputation for excellence among its graduates allows it to establish close partnerships with CIUSSS (Integrated University Health and Social Services Centers) that actively collaborate in both training and internships, while promoting employment at the end of training.

The need is for a replacement of indefinite duration that may extend until June 30, 2027.

The main workplace is at the Galt building, but the person may also be called to work at the Kirkland building:

• 1150 Galt Street, Verdun H4G 2P9

• 3501 Saint-Charles Blvd, Kirkland H9H 4S3

Main tasks:

• Evaluate students, during individual or group meetings, regarding their interests, aptitudes, abilities, personality, work experiences, and personal needs using appropriate methods such as psychometric tests, direct observations, and information provided by teachers and other school staff, and, where applicable, by parents;

• Through individual or group counseling interviews, help the student to question themselves and build a comprehensive image of themselves, explore and clarify their situation and establish personal and professional goals, grasp the meaning of the information received, understand, take responsibility for, and overcome their personal and social problems;

• Support students in finding ways to overcome the difficulties inherent in achieving their training project as well as their social and professional integration;

• Contribute to the screening and recognition of students experiencing difficulties, with a view to prevention and intervention; they participate with the multidisciplinary team in the development and revision of the student's intervention plan, integrating, if applicable, their action plan;

• Advise the support staff, write expert reports, evaluations, situation assessments, and make appropriate recommendations to support decision-making;

• Plan, organize, and lead school and professional information activities to present the requirements of training programs, the nature of professions, the situation and evolution of the job market during events such as fairs, open houses, "Student for a Day" and "Explore FP";

• Establish and maintain collaborative relationships with representatives from the job market and other organizations that may be involved in the school and professional guidance of students.

Requirements

• Hold a terminal undergraduate degree in an appropriate field of specialization, particularly in guidance;

• Proficiency in Microsoft Office software (an asset);

• Proof of passing the French test SEL or CÉFRANC or TECFÉE or the enhanced French exam of the CSSMB within three months of hiring at the latest.

Benefits

• Four (4) weeks of vacation after one year of work and two (2) weeks of leave during the holiday season
• Defined benefit pension plan (RREGOP) that ensures predictable and stable income during retirement
• Group insurance plan
• Sick days and special leave
• Diverse recreational program and employee discounts
• Employee assistance program
• Reimbursement for training and development activities
• Telemedicine service
• The CSSMB encourages a culture focused on well-being and balance. Disconnect to reconnect better!

We thank you for your interest in the Marguerite-Bourgeoys School Service Center. Please note that all applications will be processed and we will contact those who match the desired profile.

We also subscribe to an employment equity program and therefore invite women, Indigenous peoples, members of visible minorities, ethnic minorities, and persons with disabilities to submit their applications.

All our employees are subject to the Act respecting the laicity of the State and the Education Act (LIP). This law provides, among other things, for the prohibition of wearing religious symbols for anyone in contact with students.