Call center Offres d'emploi - Montréal, QC
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Call center • montreal qc
Call Center Team Lead
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Team Leader, Call Center
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UAP Inc.Laval, Quebec, Canada- Temps plein
As a Team Leader your role will be to respond to customer calls / emails and make decisions to provide an exceptional experience.
It is a regular full-time position located in Laval .
We offer a competitive salary along with a range of attractive benefits and company discounts. Additionally we provide training throughout your career to support and guide your professional development.
Your responsibilities :
- Respond to customer calls and / or emails
- Support representatives in research and submissions
- Manage the schedules of call center agents and assist the call center service manager in employee evaluations
- Maintain effective communication with store managers and store representatives assigned to the call center
- Coordinate the work of the team and manage priorities in submissions and other client files.
#LI-JM1
#UAPOPERATIONS
Qualifications :
To join our team you will need :
Additional Information :
UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences experiences knowledge self-expression unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women visible minorities and people with disabilities. By valuing a diverse workforce we ensure that our hiring practices are fair and equitable.
Remote Work : No
Employment Type : Full-time
Key Skills
Law Enforcement,ABB,Marine Biology,Filing,Automobile,AV
Experience : years
Vacancy : 1