Permanent Account manager Offres d'emploi - Montréal, QC

We are offering an exciting remote sales opportunity! As an integral part of the team, you will be instrumental in managing customer relations and guiding new clients through a detailed account setup process, as well as signing new clients. This role is highly interactive and requires a blend of sales, customer service, and marketing skills.

Responsibilities :

• Guide new clients through a comprehensive account setup process, including the initiation of production requests and the customization of various marketing campaigns
• Provide new clients with various training resources and assist in program roll out within their businesses
• Offer ongoing account management, customer service, and marketing support to our existing client base
• Develop genuine relationships with clients and provide relevant feedback and advice on their marketing programs and implementation
• Promote products and services to client base, including seminars and workshop opportunities, new marketing campaigns, and new customer acquisition opportunities
• Use Salesforce (CRM) to document all account activity based on phone calls, emails, and projects
• Play a key role in client retention by providing exceptional account management
• Coordinate program launch materials for new clients
• Initiate production requests for new client orders
• Set up and customize various marketing campaigns for new clients
• Possess a minimum of 2 years of experience in a role focused on account management or similar
• Strong account management and business development skills are essential
• Excellent customer service skills and ability to handle client queries effectively
• Proven track record of managing multiple accounts and maintaining strong client relationships
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Advanced problem-solving abilities and attention to detail
• Ability to manage and prioritize tasks efficiently.

If this role sounds like a good fit for you, apply today! Shortlisted candidates will be contacted.

Please refer to job order number 05150-0013098625.

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