Sr DI Infrastructure Analyst- Informatica Cloud

Job Description

What you will do?

• Provide exceptional product, infrastructure, and administration support, meeting or exceeding customer satisfaction
• Participate in rotational on-call operational support, including after-hours
• Manage diverse user requests, including technical troubleshooting, business application environment setup, and software consulting
• Support software assessments and upgrades following established processes
• Adopt a continuous improvement mindset to enhance efficiency and cost-effectiveness
• Contribute to Sun Life's Digital Enterprise journey by being client-focused and agile
• Ensure system recoverability and participate in Disaster Recovery tests
• Deliver high-quality project outcomes on time and within budget
• Adhere to information delivery standards and guidelines
• Collaborate with vendors for troubleshooting, system implementation, and migration

What will you need to succeed?

What’s in it for you?