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Pride Global
Sr training Specialist - Change ManagementPride Global • Toronto, ON, CA
Sr training Specialist - Change Management

Sr training Specialist - Change Management

Pride Global • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Overview

Senior Training Specialist – Change Management & Training. Contract Length: 167 Business Days (with possible extension). Start Date: Subject to security clearance and contract finalization. Work Structure: Hybrid, Monday–Friday, 7.25 hours/day. Location: Ontario.

We are seeking a Senior Training Specialist to support a large-scale modernization and transformation initiative within the public sector. This role will be instrumental in preparing sandbox environments, structuring training simulations, and building a SharePoint-based knowledge repository to enhance service delivery and support end-users. This is a hybrid position based in Ontario, requiring strong expertise in Microsoft Dynamics 365 CE and/or Finance & Operations (F&O), training simulations, and SharePoint content management.

Key Responsibilities

  • Support sandbox data preparation and environment setup within Microsoft Dynamics 365 CE and F&O.
  • Develop role-based test data, assignments, and simulation scripts aligned with business processes.
  • Create and maintain a structured SharePoint knowledge repository (subpages, metadata, web parts, and layouts).
  • Produce technical documentation, user guides, workflows, and process-aligned content in plain language.
  • Collaborate with training designers, developers, and project teams to ensure sandbox and digital assets are ready for training delivery.
  • Provide knowledge transfer through documentation, walkthroughs, and SharePoint materials.

Must-Have Skills & Experience

  • Proven experience working with Microsoft Dynamics 365 CE and/or Finance & Operations (F&O) (or related CRM systems), particularly in sandbox/testing contexts (role setup, records creation, workflow validation).
  • Hands-on experience with SharePoint Online for building and structuring knowledge repositories, including subpages, web parts, and metadata.
  • Strong practical knowledge of creating and manipulating system data for training simulations and testing scenarios.
  • Skilled in documenting and organizing technical content, training guides, and system instructions for end-user learning.
  • Highly detail-oriented with a structured approach to data preparation, assignment creation, and scenario alignment.

Nice-to-Have Skills

  • Experience designing and executing test case scripts and acceptance testing.
  • Ability to transform technical documentation, workflows, and processes into training-ready content.
  • Strong analytical skills for preparing role-based test data and validating training scenarios.
  • Familiarity with AODA accessibility standards and plain language writing for technical documentation.
  • Excellent communication and collaboration skills to work with cross-functional teams (training, IT, business).

Seniority level

  • Mid-Senior level

Employment type

  • Contract

Job function

  • Information Technology

Industries

  • IT Services and IT Consulting

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Sr training Specialist - Change Management • Toronto, ON, CA

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