Facility Operator II - Arena Job Details | Richmond Hill

Facility Operator II - Arena Posting Id 3240 Department Community Services Division Recreation and Culture Services Section Recreation Facility Operations Shift Sunday to Thursday Evenings OR Wednesday to Saturday Evenings Rate of Pay $33.00- $34.66Hourly Job Type Permanent Full Time Replacement / New Position Replacement for Existing Vacancy Posting Type Internal and External Posting Date 01 / 22 / 2026 Application Deadline 02 / 05 / 2026

Position Summary

Reporting to the Supervisor, Recreation Facilities, the Facility Operator II is responsible for facility operations maintenance at the Arena facilities. This position oversees the facility to ensure programs / events run as scheduled and is responsible for the security and safety of the facility and its patrons, keeping all areas of the facility clean and that all mechanical aspects of the facility are maintained and kept in good working order

Key Duties and Responsibilities

• Ensure the facility is opened and closed at scheduled times
• Responsible for the security of the building
• Notify the Leadhand or Supervisor regarding any staff or facility related issues
• Operate the ice resurfacer and / or specialized equipment such as edger, scissor lift, swing machines, ride on Scrubber, etc.
• Operate power tools and cleaning and safety equipment
• Operate and monitor facility operation systems and records readings
• Perform set up and take down of tables and chairs for events, meeting rooms, banquet halls, etc.
• Perform general cleaning / maintenance (i.e. mopping, sweeping, vacuuming, window cleaning, washroom / dressing room cleaning, snow shoveling, garbage pick-up, painting, waxing floors, scrubbing walls, etc.) in accordance with the daily and spring / summer housekeeping schedule
• Respond to requests from patrons (general public) and other City of Richmond Hill staff on general facility issues and / or maintenance requests
• Respond to customer needs in a timely, professional, helpful and courteous manner and follows-up to ensure their needs have been met
• Consistently meet service standards, and follow up with customer during and after delivery of services to ensure their needs have been met
• Ensure that all policies and procedures are being followed by patrons and part time maintenance staff as applicable
• Promote a safety conscious working environment. Notice potentially hazardous situations, consistently enforce safety procedures and demand compliance with health and safety regulations with part time staff and contractors
• Provide functional supervision to part time staff while on duty, delegate and assign job duties, and assist with training
• Responsible for preventative maintenance, equipment checks, annual maintenance and minor repair asassigned (i.e. minor plumbing, re-lamping of light fixtures, changing ceiling tiles, fix rubber floor, rink boards and gates, replace broken rink glass, check fire extinguisher, blade changes etc.) with minimal supervision
• Ensure facility scheduling is executed in a prompt and timely manner
• Purchase supplies following departmental guidelines and submits VISA chit expense reports, completes purchase orders as required
• Responsible for the allocation of dressing room keys
• Assist with annual shut down maintenance
• Assist with annual facility inventory
• Assist with ice removal and replacement including leveling and painting ice surface
• Detects and communicates non-compliance to appropriate level, deals with non-compliance issues requiring straight forward corrective action
• Adhere to corporate initiatives (i.e. recycling, energy management)
• Utilize computer systems (i.e. Outlook, ActiveNet)
• Other duties as assigned

Education and Experience

Required Skills / Knowledge

Leadership Competencies

Attention Internal Candidates

All current City of Richmond Hill employees are required to apply via the ‘View Jobs for Current Employees’ link on the City’s Careers Page.

We thank all candidates for their interest, however, only those under consideration will be contacted.

TheCity of Richmond Hill is committed to inclusive, barrier-free recruitment and selection processes. If contacted to participate in the recruitment and selection process, please advise Human Resources if you require an accommodation.

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