Export logistics specialist (USA / Canada)

Ajax Systems is an international technology company and Europe’s largest developer and manufacturer of security systems with smart home capabilities. Ajax products are part of an ecosystem with more than 180 devices. Our technologies protect premises from burglary, fire, or water leaking, and allow control of home appliances.

Today Ajax operates in 187 countries and protects more than 2.5 million users. A large professional team is driving the success and ambitions of our company. Ajax Systems has more than 4100 employees and continues to scale.

Responsibilities :

• Efficient organization of logistics flows to ensure an uninterrupted production cycle.
• Organization and control of importing goods to USA, Canada warehouses, preparing documents for customs clearance, verification, cooperation with customs agencies and customs broker.
• Organization of delivering goods within USA and Canada by road, courier and air transport through forwarding companies.
• Organization of delivering goods from UA and PL to LATAM by sea, courier and air transport through forwarding companies.
• Communication and control of warehouse about inbound and outbound goods, shipment preparations, documentation for responsible region.
• Support and assistance to clients during customs clearance, preparing shipment documents, control over T1 process, cooperation with customs agencies and customs broker.
• Informing customers, communicating on all issues related to delivery and customs procedures, providing customer support at the highest level by phone and email.
• Establishing good business relations with forwarding companies and carriers (negotiations, signing contracts, placing orders for transport) to shape the competitive transport costs, best terms of delivery and shortest transit time.
• Timely and correctly filling in data in the CRM system.
• Control over transport costs, cost allocation, entering invoices for transportation into CRM.
• Support the implementation of new processes, providing feedback and testing new solutions.

Key requirements :

What we could offer :

Ajax Systems is a Ukrainian success story, a place of incredible strength and energy.

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