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Middleware Support Engineer
Middleware Support EngineerNPO USA • Toronto, ON, Canada
Middleware Support Engineer

Middleware Support Engineer

NPO USA • Toronto, ON, Canada
11 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Key Responsibilities :

Middleware Administration & Support :

  • Install, configure, and maintain Apache, IBM WebSphere, Tomcat, and IIS environments across development, QA, and production.
  • Manage application deployments, patches, upgrades, and environment refreshes.
  • Monitor system performance and troubleshoot issues related to middleware, integrations, and application connectivity.
  • Configure and manage clustering, load balancing, and high‑availability setups.

Performance & Optimization :

  • Analyze logs, thread dumps, and performance metrics to identify bottlenecks.
  • Tune JVMs, web servers, and application servers for optimal performance.
  • Implement caching, connection pooling, and resource optimization strategies.
  • Security & Compliance :

  • Apply security patches, SSL / TLS certificates, and hardening standards.
  • Work with security teams to ensure compliance with corporate and regulatory requirements.
  • Manage authentication / authorization integrations (LDAP, SSO, OAuth, etc.).
  • Automation & DevOps Integration :

  • Develop scripts (Shell, Python, PowerShell, etc.) to automate deployments, monitoring, and maintenance tasks.
  • Integrate middleware components with CI / CD pipelines (Jenkins, GitLab, Azure DevOps, etc.).
  • Support containerization and cloud migration efforts where applicable.
  • Incident & Change Management :

  • Provide L2 / L3 support for middleware‑related incidents and service requests.
  • Participate in on‑call rotation for critical production support.
  • Document changes, configurations, and troubleshooting procedures.
  • Collaboration & Communication :

  • Work closely with application developers, DBAs, network engineers, and security teams.
  • Provide technical guidance and mentorship to junior team members.
  • Participate in architecture discussions and contribute to middleware strategy.
  • Required Skills & Qualifications :

  • Strong hands‑on experience with Apache HTTP Server, IBM WebSphere, Tomcat, and IIS.
  • Solid understanding of HTTP / S, J2EE architecture, web services, and application hosting.
  • Experience with Linux / Unix and Windows Server environments.
  • Familiarity with load balancers, reverse proxies, and network fundamentals.
  • Proficiency in scripting (Shell, Bash, Python, PowerShell).
  • Experience with monitoring tools (Zabbix, etc.).
  • Knowledge of SSL certificates, keystores, truststores, and security protocols.
  • Strong analytical and troubleshooting skills.
  • Soft Skills :

  • Strong communication and documentation abilities.
  • Ability to work under pressure in mission‑critical environments.
  • Collaborative mindset with a focus on continuous improvement.
  • Attention to detail and commitment to operational excellence.
  • About NPO USA :

    If you are smart and curious about new things, we are looking for you : this is an exciting opportunity to work, learn and acquire new skills!

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    Middleware Support Engineer • Toronto, ON, Canada

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