Estimator - CAN
Job Description :
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience whilecreating estimates, coordinating repair needs for customers including all communication, informing and updating customers andinsurance companies throughout the repair process.
The Estimator accurately assesses the damage of vehicles and documentsneeded repairs and parts replacement on the damage appraisal.
The Estimator plays a pivotal role in the success of the customer’sexperience by ensuring they are working in alignment with all team members in achieving the repair facilities KPIs.
Key Job Responsibilities
Role and Requirements
Ensure ASE is updated efficiently and accurately with pertinent details from every customer interaction
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that theyreceive excellent customer service
Ensure compliance with all insurance client requirements, processes and metrics
Ensure compliance with all Wow Operating Way’s regarding customer drop-offs, repair planning, customer communication,and delivery
Communicate all customer requests and needs to appropriate team members
Provides positive energy when greeting customers in person and on the phone
Understanding of all required Insurance programs and procedures
Participate in daily production walks with the Management Team, as required
Support all team members when required
Participate in monthly Health & Safety and staff meeting (if required)
Attend training, information sessions and workshops recommended by Store Manager
Maintain the Assured KPI’s by maximizing role performance (Sales / GP / NP / CSI / AR / CT&TT)
Uphold Boyd’s Core Values : Honesty, Integrity & Respect
Consistently demonstrates actions and behaviors supporting our 10 Promise
Work Tools to be Utilized
Scheduling Tool : ASE, Google Calendars
Management Information System : ASE
Rental Management : ARMS
Basic Knowledge : Mitchell
Education and / or Experience Required
Knowledge of Repairs and OE Guidelines
High School Diploma or equivalent
Awareness of where to look for answers
Basic Computer Skills
Compliance for DRP’s Minimum of 1-year experience
Must be willing to complete ICAR Training
Valid Driver’s License
Required Skills / Abilities
Awareness of where to look for answers
Basic Computer Skills
Compliance for DRP’s Minimum of 1-year experience
Must be willing to complete ICAR Training
Valid Driver’s License
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Estimator - CAN
The Estimator’s primary responsibility and accountability is to provide an exceptional and successful customer experience whilecreating estimates, coordinating repair needs for customers including all communication, informing and updating customers andinsurance companies throughout the repair proces...
Outside Sales Representative - Instrumentation
We are supporting their growth by aiding in the hiring of an Outside Sales person to develop clients relationships and to close deals, focused on clients with instrumentation requirements. Working closely with inside sales, applications and management to provide exceptional customer service and ensu...
Continuous Improvement Project Manager
Winnipeg company that is a major manufacturer and supplier of high-quality transformers to the Canadian and USA markets.We provide excellent customer service, and the overall excellence of our dedicated team is one of the major reasons for Carte's success.Carte is looking for a highly organized and ...
Bioinformatics Project Manager
Project Manager (Bioinformatics). We are seeking a highly motivated and experienced Project Manager to join our growing professional services and Software as a Service (SaaS) product team. Manage the full project lifecycle, from initial client engagement to project closure:. Identify project risks a...
R&D Project Manager
The R&D Project Manager is responsible for orchestrating and overseeing projects from inception through to production. This dynamic role involves client consultations, close collaboration with cross-functional teams, meticulous project planning, and the incorporation of cutting-edge technologies to ...
Project Coordinator
This Project Coordinator role will provide support for some of the following Lions Gate Hospital New Paul Myers Tower information technology application projects:Omnicell Anesthesia Workstation. Project Coordinator and/or Business Analyst experience with application information technology projects (...
Technical Project Manager
Manage all facets of project execution, including resource allocation, crafting detailed project plans, overseeing project timelines and roadmaps, controlling project scope and deliverables, managing budgets, and initiating change requests as necessary. Satel is looking for a Technical Project Manag...
Project Coordinator-[full-time]
Here's how a Project Coordinator for our BC Region office contributes to our team:. Assists the project manager and superintendent with overall project performance including cost, schedule, safety and quality. That's why we're always looking ahead, and not just to the next project or what's next in ...
Bilingual Program Coordinator, Action Projects
The Bilingual Program Coordinator, Action Projects helps to deliver Action Project(s) to registered educators nationwide. This role includes administrative duties to support project operations, providing efficient, quality customer service to participants, responding to requests for information abou...
Remote Sales Representative
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providing outstanding service and product knowledge.Distributes all benefit enrollment materials and...