Document Specialist, Judicial Document Services & Corporate Security / Legal, Corporate Governance

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Requisition ID : 244266

Is this role right for you? In this role, you will :

• Champions a customer‑focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge.
• Fulfills requests for information related to financial crime from internal partners and external third parties, ensuring high‑quality customer service and addressing any risks associated to the client identified by the request for information.
• Assesses a request upon receipt to ensure the requested timeline can be achieved.
• Fulfills requests in compliance with court / legislated due dates and negotiates with internal or external parties in advance of a deadline if it cannot be met.
• Ensures a complete understanding of the request requirements, clarifies as needed, and escalates to management if unusual or poses a risk to the bank (reputational / financial).
• Assures the accuracy and thoroughness of documentation / information provided for all requests.
• Provides an overview noting any exceptions in documentation provided to the requesting party.
• Escalates to Management if there are concerns with cases / requests.
• Ensures regulatory reporting requirements related to daily responsibilities are met.
• Keeps up to date on fraud‑related issues, works with external parties (e.g., police and other banks) to understand the competitive landscape, keeps abreast of industry developments and protects the interests of Scotiabank and subsidiaries.
• Completes all assigned cases as outlined in unit SOPs and guides and manages them in the department case management systems.
• Contributes to overall effectiveness and efficiency of the Department by recommending changes to existing processes, assisting in documenting new processes, and sharing best practices.
• Ensures the confidentiality and privacy of information is maintained at all times, per the Bank’s guidelines.
• Applies the Bank’s risk appetite and risk culture in day‑to‑day activities and decisions.

Skills

What’s in it for you?

Location : Canada – Ontario – Toronto

Seniority level

Employment type

Job function

Industries

Salary : CA$90,000.00 – CA$100,000.00

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