Senior Customer Service Representative

Axelon Services Corporation
Montreal, QC
$30 an hour (estimated)
Temporary

Senior Customer Service Representative

Montreal, QC- REMOTE

Month Contract

Requires a bilingual individual (French / English)

Available to work : - : however they MUST be flexible and willing to start at am on some days if needed. So MOST of the time they’d work : am to pm, but will need to have flexibility to be open to work the entire am to pm window.

Remote work but must go in office to pick up equipment

Additional Skills : Process Improvements Invoices Financial Processing Client Base Retention Salesforce (Software) Project Management Claims Knowledge Service Level Agreement (SLA) Customer Accounts Conflict Management Order Entry Claims Adjustments Accounting Quality Assurance and Control Commercial Acumen

This position is for a seasoned support staff in Customer Service who works independently under moderate supervision for routine situations.

He or she conducts research to respond to more difficult customer inquiries and answers, documents and monitors call center interactions.

30+ days ago
Related jobs
Bombarbier
Dorval, Quebec

Are you ready to embark on a rewarding journey with Bombardier? As a Customer Service Representative, you’ll play a crucial role in our commitment to excellence. Customer Service Representative, Aftermarket Parts. Customer Service Representative, Aftermarket Parts . Take charge of customer accounts,...

Randstad Canada
Candiac, Quebec

Reporting to the Customer Service Supervisor, the position holder will play a key role in the satisfaction of our customers and the harmonious coordination of internal operations. He acts as an intermediary between the sales representative and/or the customer, technical service and production. Act a...

Gexel
Montreal, Quebec
Remote

Retain customers by providing exceptional service. Seize opportunities to propose and sell products and services tailored to the customer's needs. Dynamism, diplomacy, and active listening, because, well, it's customer service!. Si tu n’as pas de médecin de famille, ce n'est...

Coast Capital Savings
Canada, Canada

While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do. To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individ...

Fuze HR
Montreal, Quebec

Reporting to the Quality Manager, this position involves managing customer service. The successful candidate will showcase communication and organizational skills to ensure outstanding customer service. Work closely with the customer service team to achieve common goals. Minimum 1 year experience in...

Oracle
Canada

Senior Practice Manager - Advanced Customer Support - NetSuite Services ACS Architect. The Consulting Practice Manager – NetSuite Advanced Customer Support (ACS) position will lead a team responsible for delivering ACS services in our Product industry. They will be the first point of escalation for ...

Recrute Action
Laval, Quebec

Bilingual Customer Service Representative. If you are passionate about delivering outstanding customer service and thrive on solving challenges, this role is for you! With the potential for long-term growth, this position offers a chance to make a real impact and develop your career. Process telepho...

RBC - Royal Bank
Montreal, Quebec

Auto Insurance, Cold Calling, Competitive Markets, Cross-Selling, Customer Needs, Customer Service, Group Problem Solving, Insurance Product Development, Sales. Exceptional customer service skills with the ability to build strong relationships and connect with clients. Customer service and/or sales ...

Randstad Canada
Montreal, Quebec

Nous recherchons un Coordinateur au service à la Clientèle bilingue dévoué pour rejoindre notre équipe à Montréal ! Dans ce poste, vous jouerez un rôle essentiel en soutenant nos opérations, en veillant à ce que nos clients reçoivent un service exceptionnel grâce à une coordination et une communicat...

Cardinal Health
Dorval, Quebec

You have 3 to 5 years of experience in a Customer Service environment interacting with internal and external customers. Join our Customer Care team make an impact by providing customer front-line excellence support by servicing internal and external clients in the Health Care industry. Redirecting c...