Quality Engineer

Role Summary

The Quality Engineer is responsible for ensuring product quality and compliance throughout the product lifecycle. This role provides technical leadership in problem solving, quality systems, customer and supplier engagement, and continuous improvement initiatives. The Quality Engineer works cross‑functionally to support manufacturing, engineering, suppliers, and customers while maintaining compliance with regulatory and contractual requirements.

Key Responsibilities

• Serve as a primary quality liaison with customers and suppliers, addressing quality concerns and driving corrective and preventive actions.
• Lead quality engineering activities for internal and external issues, including structured problem‑solving methodologies such as 8D, 5‑Why, Ishikawa, and process audits.
• Develop, implement, and maintain Inspection and Test Plans (ITPs) in collaboration with Production Support Engineering, ensuring all key characteristics are identified and controlled.
• Prepare clear, professional written technical responses to customer quality issues, including coordination of RMA processing and follow‑up actions.
• Lead cross‑functional teams to investigate quality issues, identify root causes, and implement effective technical solutions.
• Review and support engineering and process changes, ensuring Engineering Change Requests (ECRs) are processed smoothly through established routing systems.
• Track and resolve quality issues related to new product introductions; develop control plans and customer‑required quality documentation.
• Support First Article Inspection (FAI) and Production Part Approval Process (PPAP) activities, including supplier source control stamping where applicable.
• Act as the customer interface during visits, builds, run‑at‑rate activities, audits, and post‑delivery reviews.
• Travel to customer sites as required to support investigations, sorting activities, and issue confirmation.
• Apply knowledge of mechanical and chemical material properties to coordinate testing, analyze results, and initiate corrective actions.
• Establish quality metrics and Key Performance Indicators (KPIs); analyze data, identify trends, and initiate corrective actions when processes are out of control.
• Participate in and support Material Review Board (MRB) meetings, with authority to disposition non‑conforming product.
• Identify, track, and report scrap metrics monthly to support continuous improvement and scrap reduction initiatives.

Accountabilities

Qualifications & Experience

ACCESSIBILITY ON THE JOB

Colt Canada provides accommodation in the recruitment process for applicants with disabilities in accordance with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005. If you require accommodation, please contact Human Resources.

Colt Canada understands the value of having a diverse team and is proud to be an Equal Opportunity Employer. We are committed to employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Aboriginal Peoples to apply for our career opportunities. Colt Canada strives to create an accessible and inclusive work environment where everyone is treated with respect and dignity.

Benefits

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