Description
Primarily process out-of-province automobile claims, handle transportation and cargo claims over the phone and on the road, ascertain and determine the extent of damage, negotiate claims settlement on behalf of insurance companies or for insureds.
Requirements :
Required education, knowledge and experience.
- Valid AMF Claims Adjuster License - Class 5A
- At least 2 years of experience in claims settlement
- Valid driver's license
- Bilingualism an asset
Responsibilities :
Collect the versions of the facts from the insureds and / or witnesses / third parties by questioning them with tact and vigilance, according to our clients' quality and customer service standards.
- Investigate the facts and circumstances in order to determine the cause and responsibility of the loss; Communicate well-founded recommendations to clients.
- Determine the extent of the damage according to our clients' standards. .
- Negotiate a fair and satisfactory settlement for all
Negotiate a settlement that is fair and satisfactory to all parties involved.
- Participate in business development by meeting regularly with current clients.
- Performs assigned duties in accordance with established work standards, policies and procedures.
- Participate in business development by meeting regularly with current clients.
- Performs assigned duties in accordance with established work standards, policies and procedures.
Skills Required to Succeed
- Experience in auto claims :
- Good interpersonal communication skills
- Negotiation skills
- Good time management
- Be a team player
- Dedicate to customer services
SCM Insurance Services and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement Recruitment Agencies
SCM Insurance Services (SCM) and its affiliated companies will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates.
Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information.
SCM welcomes resumes submitted directly from candidates.
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