Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Transportation/travel information
Public transportation is available
Work conditions and physical capabilities
Repetitive tasks
Attention to detail
Sitting
Personal suitability
Accurate
Efficient interpersonal skills
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Employment terms options
Flexible hours
Support for persons with disabilities
Participates in a government or community program or initiative that supports persons with disabilities
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Support for youths
Participates in a government or community program or initiative that supports youth employment
Support for Veterans
Participates in a government or community program or initiative that supports Veterans
Support for Indigenous people
Participates in a government or community program or initiative that supports Indigenous people
Support for mature workers
Participates in a government or community program or initiative that supports mature workers
Supports for visible minorities
Participates in a government or community program or initiative that supports members of visible minorities
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Computer technician • Delta, BC, CA
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