Talent.com
Server
ServerHornblower Corp • Toronto, ON, CA
Server

Server

Hornblower Corp • Toronto, ON, CA
9 days ago
Job type
  • Full-time
Job description

City Cruises Toronto ON, 425-207 Queens Quay W., Toronto, Ontario, Canada

Job Description

Posted Wednesday, January 28, 2026 at 8 : 00 AM

Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

Position Summary :

The Server will provide a selection of high-quality food and beverages to guests onboard. The successful candidate will be knowledgeable about all food offerings, cruise schedule and skyline attractions. The server will facilitate an amazing experience for their guests, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties.

Please note this is a seasonal / contract position.

  • Competitive Wage
  • Retention Bonus - up to $500.00!
  • Complimentary Cruise Tickets & Uniforms
  • Crew Recognition Awards
  • Complimentary Meals
  • Crew Referral Program - up to $200.00 per referral
  • Crew Events
  • Paid Training

Duties and Responsibilities :

  • Provide amazing hospitality to guests and coworkers as prescribed in our RESPECT Service System
  • Provide warm and friendly greeting of table within two minutes of guests getting settled
  • Accurately take orders and enter them into the point-of-sale system
  • Provide guests with water, coffee / tea, and bread service throughout the meal
  • Serve food and beverages in a timely manner
  • Assist the Event Crew on delivering plated food orders when required
  • Assist the Event Crew when setting up the buffet station
  • Follows steps of service
  • Liaises with kitchen, manager, asst. manager to resolve service and food issues, substitutions, or difficult guest
  • Assumes responsibility for assigned areas and assists team members with their assigned areas whenever necessary
  • Communicate with other team members
  • Maintain the cleanliness and safety of all common areas and service stations
  • Continuously set up tables with cutlery, glasses, napkins, and necessary condiments
  • Participate in the celebration and entertainment experience of the guest
  • Sell and upsell food and beverage products to maximize revenue
  • Set up and break down dining room / event room and service stations as prescribed; this requires movement of dining cabin furniture
  • Clean the dining room areas in between events, including vacuuming, sweeping and mopping
  • Light housekeeping (dust and wipe ceiling, mirrors, windows and ledges and railings)
  • Accurately collect payment from guests for on-board purchases
  • Assist post-cruise clean-up including but not limited to changing garbage bags and take them out, polish cutlery and china, cleaning and sanitizing washrooms, resetting tables with requested set-up, etc.
  • Provide information to guests including menu descriptions, order of service, entertainment options, cruise route and points of interest
  • Executes all opening and closing activities which include stocking, replenishing, wiping, sweeping and other duties as required to maintain an appealing, hygienic, healthy and safe environment for staff and guests in their designated work areas. Including the completion of all daily & weekly checklists
  • Counts money in cash drawers at the beginning of shift (sorts, counts currency and coins) to ensure that amounts are correct and that change amounts are adequate
  • Responsible for all sales transactions from selling food and beverage items to cash reconciling in an accurate and timely fashion
  • Rotates food and beverage products by practicing first in and first out procedures
  • Checks I.D. on any guests ordering alcohol who look under 30 years old. Legal drinking age is 19 years old
  • May occasionally be asked to train new staff
  • Following established guidelines, takes initiative on work to be done
  • Notifies manager / asst. manager of out-of-stock items
  • Be prepared to begin work at scheduled time
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Other duties as assigned by the manager or supervisor on duty
  • Requirements & Qualifications :

  • O.S.S.D. or equivalent as recognized by the Ministry of Education
  • One (1) year experience in high volume restaurant required
  • Smart Serve Certification required
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Must possess a service orientation – actively looking for ways to help others
  • Basic computer skills are required
  • Will work for extended periods without sitting
  • Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 40 lbs (18 kgs)
  • Required to lift furniture and other heavy items such as dishes up and down stairs
  • Will be required to be available for work on all major holidays
  • Non-slip footwear is required to ensure safety in the workplace. Crew members must wear appropriate non-slip shoes during shifts
  • If required, wear additional assigned Personal Protective Equipment (PPE) (i.e. gloves, weather appropriate dress attire, sun protection)
  • City Cruises Canada does not use AI technology in any part of the recruitment process.

    Hornblower is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and / or discrimination of any type, including but not limited to discrimination and / or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex / pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences. City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.

    City Cruises Toronto ON, 425-207 Queens Quay W., Toronto, Ontario, Canada

    #J-18808-Ljbffr

    Create a job alert for this search

    Server • Toronto, ON, CA

    Similar jobs
    Server

    Server

    Chop Steakhouse & Bar • Toronto, ON, Canada
    Full-time
    You believe in fresh food and warm smiles.You care about having a positive impact on our planet.You know that working together with other creative minds makes special things happen.We're so hap...Show more
    Last updated: 30+ days ago • Promoted
    Event Server - Carlu

    Event Server - Carlu

    Carlu • Toronto, ON, Canada
    Full-time
    Initially opened in 1930 as “Eaton’s Seventh Floor,” French architect Jacques Carlu designed the Carlu.Now recognized as one of Toronto’s best examples of Art Moderne archit...Show more
    Last updated: 12 days ago • Promoted
    Dining Room Server (Part-Time)

    Dining Room Server (Part-Time)

    Shiplake Properties • Toronto, ON, Canada
    Part-time
    At The Dunfield Retirement Residence, we are a luxurious community in the Heart of Toronto committed to our residents care, happiness, and well-being. As a Server at The Dunfield, you will be the fa...Show more
    Last updated: 30+ days ago • Promoted
    Server Assistant

    Server Assistant

    Ruth's Chris Markham • Unionville, ON, Canada
    Full-time
    All FOH positions are expected to report to work as indicated on the work schedule, be in correct uniform, practice positive personal hygiene and cleanliness habits during all work shifts.Each posi...Show more
    Last updated: 30+ days ago • Promoted
    Event Server (Full time / Part time) - Malaparte

    Event Server (Full time / Part time) - Malaparte

    Malaparte • Toronto, ON, Canada
    Full-time +1
    Working at Malaparte means being part of a team that creates extraordinary experiences in a stunning rooftop setting.From corporate events to private celebrations, we bring people together through ...Show more
    Last updated: 5 days ago • Promoted
    Banquet Server (casual)

    Banquet Server (casual)

    FAIRMONT • Toronto, ON, Canada
    Full-time
    For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.Opened in 1929, this historic hotel was once the tallest building in the British Common...Show more
    Last updated: 5 days ago • Promoted
    Server Assistant

    Server Assistant

    Ruths Chris Dixon Road • Toronto, ON, Canada
    Full-time
    This posting is not for an immediate vacancy.We are accepting applications for future opportunities.All FOH positions are expected to report to work as indicated on the work schedule, be in correct...Show more
    Last updated: 30+ days ago • Promoted
    Server | The Chase

    Server | The Chase

    Chase Restaurant Group • Toronto, ON, Canada
    Full-time
    The Chase, located on the 5th floor of the historic Dineen Building in Toronto's financial district, has been offering contemporary upscale dining since 2013. Known for exceptional hospitality a...Show more
    Last updated: 30+ days ago • Promoted
    Server

    Server

    Jack Astor's • Newmarket, ON, Canada
    Full-time
    At Jack Astor’s it’s all about personality, yes, we’re all about a.Jacks is about being ourselves.In your role, you will consistently provide our guests with.We will prepare and s...Show more
    Last updated: 30+ days ago • Promoted
    Server

    Server

    Scaddabush Italian Kitchen & Bar • Don Mills, ON, Canada
    Full-time +2
    Front-of-House Opportunities – Scaddabush (Service Inspired Restaurants).At Scaddabush we're a little of this, a little of that, and a whole new take on Italian.We’re inspired by It...Show more
    Last updated: 30+ days ago • Promoted
    Server

    Server

    Ruth's Chris Markham • Unionville, ON, Canada
    Full-time
    All FOH positions are expected to report to work as indicated on the work schedule, be in correct uniform, practice positive personal hygiene and cleanliness habits during all work shifts.Each posi...Show more
    Last updated: 30+ days ago • Promoted
    Banquet Server (part-time)

    Banquet Server (part-time)

    FAIRMONT • Toronto, ON, Canada
    Part-time
    For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto.Opened in 1929, this historic hotel was once the tallest building in the British Common...Show more
    Last updated: 5 days ago • Promoted
    Corporate Server, TD - 10th Floor, Toronto, ON

    Corporate Server, TD - 10th Floor, Toronto, ON

    COMPASS GROUP CANADA • Toronto, Canada
    Full-time
    Corporate Server, TD - 10th Floor, Toronto, ON Employment Status : .Full-Time Starting Hourly Rate : .WELLINGTON ST WEST 10TH FLOOR Toronto ON M5K 1A2 New Hire Schedule : . Monday - Friday (7 : 00am - 9pm) ...Show more
    Last updated: 2 days ago • Promoted
    Server

    Server

    Prohibition Social House • Toronto, ON, Canada
    Full-time
    As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each othe...Show more
    Last updated: 30+ days ago • Promoted
    Server Assistant | The Chase

    Server Assistant | The Chase

    Chase Restaurant Group • Toronto, ON, Canada
    Full-time
    The Chase, located on the 5th floor of the historic Dineen Building in Toronto's financial district, has been offering contemporary upscale dining since 2013. Known for exceptional hospitality a...Show more
    Last updated: 28 days ago • Promoted
    Server (WTSTFF) Union

    Server (WTSTFF) Union

    Sunrise Senior Living • Thornhill, ON, Canada
    Part-time
    When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships wi...Show more
    Last updated: 9 days ago • Promoted
    Server

    Server

    Ruths Chris Dixon Road • Toronto, ON, Canada
    Full-time
    This posting is not for an immediate vacancy.We are accepting applications for future opportunities.All FOH positions are expected to report to work as indicated on the work schedule, be in correct...Show more
    Last updated: 30+ days ago • Promoted
    Server

    Server

    Canlan Sports • North York, ON, Canada
    Full-time
    Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America.The company's success in the recreation-entertainment & hospitality industry...Show more
    Last updated: 1 day ago • Promoted