Customer Service Liaison

Job Description

Job Description

Customer Service & Dispatch Support - Part-Time (Split Shift)

Location : Ajax, ON

Starting Wage : $23.00 - $25.00 per hour

Summary

As a key member of the First Student Ajax operations team, you will provide essential customer service and dispatch support related to bus routing, communication, and daily service delivery. You will help ensure smooth operations by maintaining positive relationships with guardians, schools, drivers, and community members.

This position requires strong communication skills, professionalism, and the ability to thrive in a fast‑paced environment.

This role is part-time with split shifts , and is expected to remain part-time permanently. No bus licence is required.

Work Schedule

This position supports dispatch during peak operational periods :

• Morning shift : 6 : 30 AM - 9 : 00 AM
• Afternoon shift : 2 : 30 PM - 5 : 00 PM

Major Responsibilities Operational & Dispatch Support

Required Skills & Experience

Why Join First Student?

Apply Today to Join Our Team! Diversity & Inclusion Statement

We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce; therefore, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

First for a reason :

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.