Night Shift DispatcherJ.D. Irving, Limited • Dieppe, Westmorland County, CA

Night Shift Dispatcher

J.D. Irving, Limited • Dieppe, Westmorland County, CA

30+ days ago

Job type

Full-time

Job description

Overview

We are currently seeking a highly motivated individual to fill the role of Night Shift Dispatcher for our team of Truck & Trailer Technicians at our location in Dieppe. The successful candidate will have a strong work ethic and “can do attitude”.

Responsibilities

Work closely with shop supervisor on work distribution for the truck and trailer technicians
Assist service advisors with preparing & updating work schedules
Provide back up support for the Service Advisor
Ensure quality / correct information is included in each work order
Looking up SRT's and assigning the right Technician to jobs
Cross reference with special instructions pertaining to job requirements / details
Confirm warranty requirements are fulfilled and updated accordingly
Close repair orders
Assist with preparation of time sheets
Monitor claims for accuracy / completeness
Flag the appropriate technicians for the hours earned on the operations performed
Return improperly completed repair orders to the author for correction and / or completion as necessary

Qualifications

Successful completion of an undergraduate degree in Logistics / Supply chain orTechnical / Mechanical, would be considered an asset.

Mechanical aptitude is required.

Understanding manufacturer warranty policies and procedures would be considered an asset.

Must exude energy and passion for superior customer service and building and retaining customer loyalty.

Must be detail oriented.

Strong customer service skills.

Computer skills (experience with Microsoft Excel is a must)

Benefits

Competitive annual salary

Quarterly bonus

Registered retirement savings plan with company match

Health, dental, vision and prescription benefits

Life insurance

Disability benefits

Maternity leave top up program

Paid vacation

Paid sick time

Shift premiums

Fitness reimbursement program

Boot allowance program

Employee recognition program

Company discounts

Excellent training programs

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Night Shift Dispatcher • Dieppe, Westmorland County, CA

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