Night Shift DispatcherJ.D. Irving, Limited • Dieppe, Westmorland County, CA
Night Shift Dispatcher
J.D. Irving, Limited • Dieppe, Westmorland County, CA
Il y a plus de 30 jours
Type de contrat
- Temps plein
Description de posteSuccessful completion of an undergraduate degree in Logistics / Supply chain orTechnical / Mechanical, would be considered an asset. Mechanical aptitude is required. Understanding manufacturer warranty policies and procedures would be considered an asset. Must exude energy and passion for superior customer service and building and retaining customer loyalty. Must be detail oriented. Strong customer service skills. Computer skills (experience with Microsoft Excel is a must) Competitive annual salary Quarterly bonus Registered retirement savings plan with company match Health, dental, vision and prescription benefits Life insurance Disability benefits Maternity leave top up program Paid vacation Paid sick time Shift premiums Fitness reimbursement program Boot allowance program Employee recognition program Company discounts Excellent training programs
Overview
We are currently seeking a highly motivated individual to fill the role of Night Shift Dispatcher for our team of Truck & Trailer Technicians at our location in Dieppe. The successful candidate will have a strong work ethic and “can do attitude”.
Responsibilities
- Work closely with shop supervisor on work distribution for the truck and trailer technicians
- Assist service advisors with preparing & updating work schedules
- Provide back up support for the Service Advisor
- Ensure quality / correct information is included in each work order
- Looking up SRT's and assigning the right Technician to jobs
- Cross reference with special instructions pertaining to job requirements / details
- Confirm warranty requirements are fulfilled and updated accordingly
- Close repair orders
- Assist with preparation of time sheets
- Monitor claims for accuracy / completeness
- Flag the appropriate technicians for the hours earned on the operations performed
- Return improperly completed repair orders to the author for correction and / or completion as necessary
Qualifications
Benefits
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Night Shift Dispatcher • Dieppe, Westmorland County, CA
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