Operations Analyst

It's a new day, and it's time to answer the call to elevate your career and make life accessible for all.

Our purpose is to make life accessible.

Our compassion and knowledge set us apart. We support individuals with kindness and expertise by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe that providing people with comprehensive solutions empowers and fulfills us all.

Our role is to care

As we strive to expand our reach and clients we care for, we are adding specialists to our teams who embody kindness, collaboration, and respect. If you want to help our clients experience their most vibrant lives while growing your career in a nurturing, learning-focused, and supportive environment - you will love being part of Motion.

Who you are

We are adding an Operations Analyst to our team in Toronto, Ontario. Reporting directly to the Chief Operation Officer and working closely with the senior executive team and field Regional Directors, you will drive change through operational effectiveness across field operations. You will provide analytical and tactical support to build business cases for strategic initiatives with a focus on business growth, customer service, policy/procedure development and enhancements.

Who you are and what's in it for you?

You are an experienced operations professional and you want to advance your career at a healthcare solutions company. You thrive in a fast paced environment, where you can identify and own areas for new processes and programs. You are looking for a place with purpose where you can channel your expertise and be supported as you develop your skills and grow your career.

What you will do

• Operational Effectiveness . You will develop, execute and measure the success of strategic initiatives that will drive growth and operational improvement on a national scale. You will use your expertise to identify and define strategic business opportunities and provide solution recommendations to key stakeholders such as the senior leadership team and regional partners.
• Partnership . You will partner with key stakeholders within the business including the senior leadership team, regional directors and support center teams to collaborate and provide operational solutions.
• Adoption & Engagement . In partnership with key stakeholders, you will influence and support change management of the strategic initiatives through communication and training. In addition, you will measure outcomes to provide further process improvements.
• Analytics . You will use data analytics to find efficiencies and process improvements as it relates to revenue, margin or field operational processes. In conjunction, you will provide financial planning & analytics information to ensure operational risks are appropriately managed.

What you bring

• Education and experience . You have a degree or diploma from a post-secondary institution in business management, sales management or relevant experience. You must have a minimum of 3-5 years of experience in driving P&L, launching new programs/initiatives that drive financials at small to mid-size organizations.
• Communication . You have experience working with people and leaders to find the best solutions to fit their needs. You have exceptional communication skills, both written and verbal and can explain your ideas and thoughts in a variety of ways to get your point across.
• Flexibility and organization . You are an expert at juggling multiple projects, stakeholders and deadlines all while keeping your cool. You can prioritize, manage and organize a myriad of tasks as they come up throughout the day from clients or other team members. You can easily change your course of action to address changing needs and requirements while still delivering on deadlines.
• Technical skills . You are proficient in using data visualization software such as Tableau and Power BI. Experience using Looker is desired, but not required. You have a strong command of MS Office suite and an Excel superuser. Experience with an ERP or CRM solution is desirable.
• Travel . This role will be a hybrid work from home position with a requirement to visit Motion locations to partner and provide the best operational solutions possible.

Why join? We are Motion

With a strong reputation as experts in our field, we're turning inwards to foster a culture of belonging, giving, and strength. Joining us now is a chance to be part of that momentum and an opportunity to make an impact in people's lives and help create a company environment you believe in.

Thank you for taking the time to consider joining us. If you want to be part of our team, express your interest here.

Motion is an equal opportunity employer. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please contact us.

Protective measures for COVID-19

At Motion, the safety of our employees and our clients is paramount. We’ve implemented several measures to reduce the risk of exposure to Covid-19. These include:

• Ensuring safe physical distancing at all locations and warehouses.
• Providing all employees with full personal protective equipment, including face shields, gowns, masks, and gloves.
• Disinfecting all locations and warehouses regularly and thoroughly.
• Continuous monitoring of the ongoing situation and updating policies as needed.