Job Description :
Are you ready to take full ownership of your job and help develop an already thriving business? Our huge client, a growing company in the wholesale sector in Burnaby, is seeking a Senior Accounts Receivable / Credit and Collections Coordinator to take the lead on the business’ accounts receivable functions.
They are seeking a customer-centric candidate who is eager to support their growing customer base and continuously improve processes.
What You'll Do :
- Collect, reconcile, and manage customer account balances.
- Ability to handle US operations, including creating new files and electronic forms, and providing weekly explanations of aging reports.
- Review and resolve orders on credit hold, processing and approving them as necessary.
- Evaluate customer credit applications and establish appropriate credit limits.
- Collaborate closely with Sales and Order Management to resolve account disputes and deductions.
- Maintain strong relationships with customers, ensuring positive interactions with accounts.
- Process various forms of customer payments, including cash, credit cards, cheques, and EFTs.
- Post and record payments received from customers.
- Organize and maintain customer files, including daily filing of invoices, credit notes, and related documents.
- Provide exception reports to the Controller.
- Identify overdue customer accounts and initiate external collection efforts, including small claims court applications if needed.
What You Bring :
- Accounting certificate, diploma or degree
- Strong English communication skills, with the ability to listen, understand, and effectively interact with customers and team members.
- Proficient in basic accounting principles, MS Office (Excel, Word), and SAP Business One, with a strong focus on detail-oriented work and meeting deadlines.
- Demonstrates strong organizational and multi-tasking abilities, effectively managing time and working well under pressure across various departments.
- Excellent communication and collaboration skills, with openness and transparency; French speaking is an asset.
- Experience with SAP and Sage, along with solid reconciliation abilities.
- Skilled in managing documentation, filing, and creating SOPs, with strong organizational abilities.
- Capable of multi-tasking in a high-stress environment, meeting tight deadlines and managing various cut-off days.
- A self-starter who can take full ownership of managing 30-40 customer accounts and introducing new ideas.
- Ideally, 2 years of experience in credit, collection, and general accounting within a distribution or manufacturing environment, though the right experience and mindset are also considered.
What’s In It for You
An annual salary in the $60-70K range based on the skills and experience you bring to the role, as well as health, dental and vision benefits, and a company pension plan.
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