Associate Director, Business Continuity Program

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We are a purpose-driven, dynamic and sustainable pension plan. An industry leading global investor with teams in Toronto to London, New York, Singapore, Sydney and other major cities across North America and Europe. We embody the values of our 640,000 members, placing their best interests at the heart of everything we do.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

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We believe that time together in the office is important for OMERS and Oxford, the strength of our employees, and the work we do for our pension members. Our hybrid work guideline requires teams to come to the office for a minimum of 4 days per week.

Associate Director – Business Continuity Program

This role, within the Enterprise Operational Risk Management Team, will support OMERS in achieving the required level of operational resilience to be able to respond effectively to any business interruption event, with a focus on continuous improvement. This includes ensuring our people are safe, our assets secure, our technology functional, our communications clear and our operations resilient during a crisis.

Responsibilities

• Responsible for the development and implementation of the Business Continuity Program (BCP), the Operational Resilience Frameworks and OMERS Crisis Management Team maturity
• Develop and lead the communication and engagement strategy to support program maturity
• Work closely with the Director Business Continuity to develop reporting and communication for Senior Management, the Senior Vice President of Enterprise and Operational Risk, the Executive Leadership Team, and the Board
• Develop, maintain and evolve program practices and process to ensure the enterprise BCP program remains current and effective, adhering to industry standards as appropriate, including documentation, tools, processes, and instructional guides
• Identify and implement opportunities to mature the programs by leveraging internal and external thought leaders, pension peer relationships, and external trends and emerging risks
• Lead technology enhancements including identifying opportunities through emerging technologies including Artificial Intelligence and Machine Learning
• Monitor changes in the regulatory environment, communicate those changes, and recommend actions that are appropriate for OMERS
• Provide guidance and direction to the business to ensure their business continuity management processes are in accordance with the enterprise wide BCP Program and quality standards
• Lead coordination for completion of annual business impact analysis revalidation process for all business functions, with a heightened focus on the most critical business functions, to ensure accurate business continuity requirements are maintained
• Lead coordination for execution of annual BCP Exercises for all critical business functions to assess the quality and accuracy of business plans as well as document and report the outcomes, with a heightened focus on the most critical business functions
• Support and lead in the development and facilitation of enterprise-level crisis management exercises, including post-exercise reporting and follow-up
• Liaise, IT and critical business functions in the management of third‑party vendor risk
• Identify opportunities to streamline processes through automation or process enhancements
• Liaise with IT and critical business functions to ensure IT Disaster Recovery testing objectives are achieved
• Develop and provide input on key risk indicators, and lead the Enterprise Risk Assessment process for the team
• Develop, implement, and facilitate the BCP training and awareness program
• Manage project and administrative schedules to ensure activities proceed on time and on budget
• Work with each line of business to coordinate BCP governance activities
• Provide support to OMERS Crisis Management Teams during the execution of the BCP crisis management protocols and lead the post‑crisis reporting process
• Provide support to OMERS travel security risk management program including incident response and awareness initiatives
• Participate in external 7x24x365 incident management on‑call support
• Prepare and coordinate BCP governance meetings, including consolidating and publishing meeting materials, agendas, and minutes
• Act in an expert administrator’s capacity for OMERS’ business continuity platform and emergency notification tool including the ability to facilitate customization when required
• Act as an expert user of OMERS’ travel security risk management platform

Qualifications

Compensation & Benefits

This posting is for an existing vacancy.

The expected salary range for this position is $122,000.00 - $188,000.00 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short‑term Incentive plan and our Long‑term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Culture & Inclusion

As one of Canada’s largest defined benefit pension plans, our people‑first culture is at its best when our workforce reflects the communities where we live and work — and the members we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier‑free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.

Note : OMERS uses artificial intelligence tools to assist in the recruitment process.

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