Telecom IMAC PBX Technician

Job Title :  Telecom IMAC (Install, Move, Add, Change) Technician

Location : Toronto, ON

Type : Contract 3 to 6 months

Other : Must possess a valid driver's license and have a good driving record.

Our client is seeking a Telecom Technician to assist with a 3 to 6 month project. The role has the potential to become a permanent role after the initial contract for the right candidates.

Responsibilities :

• Support call center activities / requests, implementations, administration and troubleshooting of Meridian 1 systems, Symposium Call Center Server, and Call Pilot.
• Install, change and move equipment and cables for voice communications & control and implement these installations, changes, and moves.
• Understand and adhere to configuration standards for sites Canada wide.
• Coordinate other support resources, i.e. vendors, business units, second level support.
• Utilize the voice network management systems to monitor critical and non-critical services to support and respond proactively and resolve system flagged problems including collaborating with the appropriate vendors.

Qualifications :