Talent.com
Customer Trainer
Customer TrainerVisier, Inc • Toronto, ON, Canada
Customer Trainer

Customer Trainer

Visier, Inc • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that organisations make decisions, allowing them to elevate their employees and drive better business outcomes. Embarking on an exciting new chapter in our growth story, we are looking for talented individuals who can help both Visier and our customers grow, evolve and win!

Visier University is dedicated to creating best-in-class learning experiences for our customers. Our trainers make it easy for customers to realize the full value of our solutions, fostering strong customer relationships, ultimately, driving customer adoption, retention and renewal. As a result, this role is high-impact and ties directly to our top-line objectives and priorities.

To best support our customers across various locations, we prefer to hire this role remotely within Canada, ideally in the Eastern or Atlantic time zones.

What you'll be doing...

  • Delivering instructor-led training to customers via virtual and in person classrooms
  • Working with customers and colleagues to ensure training experiences are supporting defined learning objectives
  • Evaluating and collecting feedback from customers/learners on curriculum, activities, learning environments, and impact
  • Developing delivery strategies that maximize engagement, retention, and adoption
  • Incorporating change management practices into training strategies, where applicable
  • Supporting and reviewing content creation across both eLearning and ILT catalogs
  • Maintaining an in-depth technical knowledge of Visier products
  • Providing ongoing feedback and insight to maximize training impact, platforms, and resources
  • Supporting special projects as needed

What you'll bring to the table...

  • Qualifications in Education, adult learning, facilitation/training, coaching, instructional design, or an equivalent combination of experience and professional certifications
  • An experienced facilitator/training, you’ve delivered technical training to external audiences or customers
  • A confident creator, you’ve built ILT courses that deliver technical concepts to audiences of varying technical knowledge
  • As a skilled communicator, you excel at engaging audiences with varying levels of technical understanding, using appropriate language and content to distill complex topics into simple, accessible concepts
  • Experience working in the technology or SaaS industry is preferred

Most importantly, you share our values...

  • You roll up your sleeves
  • You make it easy
  • You are proud
  • You never stop learning
  • You play to win

The base pay range for this position in Canada is $65k - $80k / year + bonus

The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

See the #VisierLife in action

- @visierlife

- https://www.linkedin.com/company/visier-analytics/

Hear what it's like to work Visier

Create a job alert for this search

Customer Trainer • Toronto, ON, Canada

Similar jobs

Saas Customer Enablement Trainer

Andgo SystemsToronto, Canada
Full-time

Lead customer training initiatives as a Customer Enablement Trainer.Drive platform confidence and adoption through tailored training and change management strategies.You will focus on developing an...Show more

 • Promoted

Professional Esthetics Trainer/Instructor

NIWE Academyrichmond hill, on, ca
Full-time

Professional Esthetics Trainer/Instructor | $25p/h | Calgary, AB | Full-Time | On-Site.Are you ready to be recognized for your expertise while shaping the next generation of esthetics professionals...Show more

 • Promoted • New!

Global Training & Development Manager - JoVE

JoVEnewmarket, on, ca
Full-time

JoVE is the world-leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their re...Show more

 • Promoted

Retail Sales Trainer Enhancing Team Performance through Learning

PANDORAToronto
Full-time

Join as a Sales Trainer, where you'll cultivate talent through innovative learning and training solutions.Drive sales excellence by empowering teams with essential retail skills and knowledge.In th...Show more

 • Promoted

Sales Trainer

CreatewithnovaToronto, ON, CA
Full-time

We're looking for a Sales Trainer who wants to own something — not just deliver decks, but build the entire partner enablement engine for a fast-growing technology platform that has many happy mult...Show more

 • Promoted

Lead Trainer for Customer Engagement

Honda Canada Inc.Markham, York Region, CA
Full-time

Drive customer service excellence as a Lead Trainer for Customer Engagement.Deliver engaging training programs and foster ongoing skill development for associates in customer relations.As a Trainin...Show more

 • Promoted

Bilingual Underwriting Trainee - markham

Empire Lifemarkham, on, ca
Full-time +1

Bilingual Underwriting Trainee.Location: Remote, Anywhere in Canada.Empire life is looking to hire two Underwriting Trainees to join our Retail Underwriting team!.The Underwriting Trainee works to ...Show more

 • Promoted • New!

Manager, Product Management - Mobile Services - Eastlink

Eastlinkmarkham, on, ca
Full-time

Manager, Product Management - Mobile Services.Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia.We take great pride in being a leader in deliv...Show more

 • Promoted • New!

Customer Education & Training Manager

Lock Search GroupToronto, ON, CA
Full-time

Our client, a global Pharmaceutical company, is seeking a dynamic and driven Customer Education and Training Manager to lead all aspects of customer education and training strategy, including conte...Show more

 • Promoted

Personal Trainer Private Tutoring Jobs Markham

SuperprofMarkham, Canada
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more

 • Promoted

Training and Development Coordinator X 15 Month Contract - newmarket

Webuildnewmarket, on, ca
Permanent +1

Webuild is an international construction company of civil engineering pioneers who have been at the forefront of the construction business for 120 years.With over 92,000 employees worldwide represe...Show more

 • Promoted • New!

Trainer

Flip retailToronto, ON, CA
Full-time +1

Salesforce Trainer — HTT is a Salesforce partner that focuses on supplying online, interactive Salesforce training from our qualified Salesforce professionals.We are constantly seeking outstanding ...Show more

 • Promoted

Customer Success Manager

Kim Cosic Consulting Inc.newmarket, on, ca
Full-time

My client, an HR Tech start up who has been around for 4 years, profitable and growing quickly is seeking to add 5 exceptional.HR-tech, HRIS or Start up Tech companies to join our growing team.This...Show more

 • Promoted • New!

Merchant Success Manager - Customer Success - Fulfil

Fulfilnewmarket, on, ca
Full-time

Fulfil is the modern ERP for commerce.Built to power the fastest-growing eCommerce brands, our platform brings together order management, inventory, accounting, and more—turning complex operations ...Show more

 • Promoted • New!

Training Specialist

NWI Precisionmarkham, on, ca
Full-time

NWI Precision specializes in high-precision machining of helicopter masts, turbine shafts, engine thrust links, and nuclear pressure vessel components for the aerospace and nuclear industries world...Show more

 • Promoted • New!

Expert Customer Enablement Trainer

VaricentToronto
Full-time

Become an Expert Trainer focusing on Customer Enablement, leading transformative virtual training sessions.Enhance learner engagement and confidence in using software tools vital for daily operatio...Show more

 • Promoted • New!

Lead Trainer for Customer Relations

Honda Canada IncMarkham
Full-time

Drive excellence in customer service as a Lead Trainer.Manage all training processes for new associates and enhance ongoing skills in a hybrid work setting.This role focuses on developing innovativ...Show more

 • Promoted

Onboarding Trainer for Customer Success

commonskuToronto
Full-time

Enhance customer journeys as a dedicated Onboarding Trainer in a fully remote setting.You’ll empower new clients by providing engaging training sessions tailored to their specific needs and promoti...Show more