Programmer, AquaticsBrampton • Brampton, ON, CA

Programmer, Aquatics

Brampton • Brampton, ON, CA

11 days ago

Job type

Full-time

Part-time

Permanent

Job description

Job Description

JOB TITLE : Programmer, Aquatics

DEPARTMENT : Community Services

POSTING NUMBER : 106984

NUMBER OF POSITIONS : 1

JOB STATUS & DURATION : Full Time Permanent

HOURS OF WORK : 35 hour workweek / variable hours

LOCATION : TBD

SALARY GRADE : 3

HIRING SALARY RANGE : $69,386.00 - $78,060.00 per annum

MAXIMUM OF SALARY RANGE : $86,733.00 per annum

JOB TYPE : Management and Administration

POSTING DATE : December 16, 2025

CLOSING DATE : December 31, 2025

AREA OF RESPONSIBILITY :

Reporting to the Coordinator, this position provides supervision to contract, part-time and volunteer support staff and ensures quality program delivery and excellent customer service to meet current and changing needs of the community.

Business Distinctions – Primary Function includes one of the following areas of focus; there may also be a secondary area of focus as well

Aquatics / Skating
Active Living – may include dance, racquet, fitness, outdoor education, youth / general, preschool, child care
Seniors
Arts
Golf, Curling, Tennis
Special Events
Generalist
Special Needs
Environmental
Outdoor Education

Supervision of support staff

Recruit, hires, trains and provides ongoing Supervision, Leadership, Coaching and Recognition to part-time and volunteers

Development of part-time staff and volunteers through seasonal trainings, and ongoing coaching and feedback

Implement and deliver ongoing communication plan to direct reports

Adhere to corporate, departmental, and divisional standards

Manage adherence of governing legislations and regulations; corporate policies, procedures, standards and guidelines; governing body’s standards and guidelines.

Perform in accordance to facility Manager on Duty roles and responsibilities as required

Develop and deliver proactive and strategic recruitment and retention plan for part-time staff and volunteers

Evaluate training needs, and manage execution of staff trainings, orientations and meetings

Administration

Thorough documentation of coaching, feedback and training of part-time staff and volunteers

Verification of part-time payroll entry in accordance with staff schedules

Prepares for and follow-up on incident / accidents reporting and communicate timely bases on severity

Sessional reporting of program capacities on collection and analysis of data, customer satisfaction, revenue and expenses.

Compile and review daily, weekly and sessional statistics and checklists

Timely follow-up on program related refund requests

Adherence to all mandated deadlines

Participation in any quality assurance program

Develop and monitor staff and volunteer schedules seasonally according to program needs

Proactive planning of upcoming sessions

Ensure program plans are created, communicated, and available for all program staff

Documentation of staff and volunteer trainings; ongoing monitoring of staff certifications, maintaining staff files and ensuring staff certifications remain current

Ensure all staff hiring packages are completed in a timely manner

Customer Service and Community Development

Timely and appropriate follow-up with customer concerns, requests, and inquiries

Liaising with internal and external groups as required related to programs, services and special events

Planning and delivering community special events in collaboration with facility and / or special events team

Deliver strategies to increase customer recruitment and retention through continuous improvement of customer experience

In collaboration with the coordinator, foster and maintain ongoing excellent relationships with community partners.

Program Development

Ongoing research, acquiring knowledge and expertise related to industry trends pertinent to portfolio

Liaising with other facilities and lines of business to ensure complimentary and consistent delivery of programs

Conduct program quality assurance through ongoing program visits and observations, customer engagement and participation experience and

Adhere to program development and brochure development processes

Execute action plans to meet targets and potential growth

Assist Recreation Coordinator with marketing and business plan

Attend school events, such as open houses, parent nights, and registration days, to support program participation and development

Budget

Monitor and report on expenses and revenue actuals and forecast according to portfolio

Purchases and Manage inventory of program supplies and materials

SELECTION CRITERIA : EDUCATION :

Degree or diploma preferably in related field (. Recreation & Leisure, Kinesiology, Physical Education)

EXPERIENCE :

2 years of related programming and planning experience

1 year of supervisory experience

OTHER SKILLS AND ASSETS :

Working knowledge of related legislation, in applicable area of discipline

Proficiency in MS Office

Customer service skills and experience

Written and oral communication skills

Mandatory Certifications, Designations or Licences

Current Standard First Aid / CPR-C

Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle

Aquatics : Must possess and maintain current certifications as follows :

National Lifeguard – Pool

Standard First Aid & CPR C

Lifesaving Instructors

Lifesaving Swim Instructors

Aquatic Supervisory Training or Aquatic Management Training

Airway Management (or ability to obtain)

The following certifications are considered an asset :

HIGH FIVE Principles of Healthy Child Development & QUEST 2

Bronze Cross Examiner

First Aid Instructor / Examiner

National Lifeguard Instructor / Examiner

Lifesaving Coach Level 1

Lifesaving Society Instructor Trainer

Pool Operators

Aquatic Safety Inspectors

Aquatic Fitness Certification (. CALA, Water Art or equivalent)

Preferred Certifications, Designations or Licences

Bronze Cross Examiner, National Lifeguard Instructor, National Lifeguard Examiner, First Air Instructor, First Aid Examiner, BOAT Instructor, Boat Rescue Instructor, Instructor Trainer

LI-SE

Various tests and / or exams may be administered as part of the selection criteria.

Interview : Our recruitment process may be completed with video conference technology.

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Programmer • Brampton, ON, CA

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