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Bilingual (FR/EN) Loan Restructure SpecialistMCAP • Toronto, ON, CA
Bilingual (FR/EN) Loan Restructure Specialist

Bilingual (FR/EN) Loan Restructure Specialist

MCAP • Toronto, ON, CA
22 days ago
Job type
  • Full-time
Job description

The Role

We’re looking for a highly analytical and empathetic Loan Restructure Specialist to support homeowners experiencing financial difficulty and help them remain in their homes. In this role, you will assess complex mortgage delinquency situations, evaluate restructuring/collections solutions, and make recommendations that balance the needs of homeowners, lenders, and insurers.

Key responsibilities include:

  • Assess complex delinquent mortgage situations and determine sustainable restructuring options
  • Engage with homeowners to understand financial circumstances, gather information, and provide clear guidance through available solutions
  • Analyze financial, property, and credit information to develop recommendations aligned with lender, investor, and insurer requirements
  • Present and coordinate restructuring recommendations with internal and external stakeholders to secure approvals and progress resolutions
  • Implement approved solutions, maintain accurate documentation, and monitor outcomes to support portfolio performance and continuous improvement

What You Bring To The Team

Required

  • Bilingual in French and English (written and verbal)
  • Proficiency with Outlook, MS Word, and Excel
  • Strong critical thinkings skills, with the ability to balance homeowner experience and risk management
  • A talent for building and maintaining strong relationships with homeowners and team members
  • Ability to manage an assigned portfolio, prioritize workload effectively, and consistently meet service level expectations

Preferred

  • Strong Collections experience in residential mortgage servicing
  • Experience in financial analysis or credit
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Bilingual (FR/EN) Loan Restructure Specialist • Toronto, ON, CA

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