Senior Amazon Connect Engineer - Remote CCaaS Architect

A leading technology firm is seeking a Senior Customer Experience Software Engineer in Canada. This remote position involves engineering complex contact center applications and requires expertise in AWS solutions and Amazon Connect. Ideal candidates have over 3 years of experience with cloud contact center technologies, strong programming capabilities, and the ability to communicate effectively with both technical and non-technical stakeholders. The role also involves leading client projects, API integrations, and managing development efforts. Competitive compensation and benefits are offered.

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