National Process Excellence Manager

JOB DESCRIPTION Are you thinking about advancing your career with one of the most successful logistics organizations worldwide?

Here at Kuehne+Nagel, our Mississauga office is looking for a new National Process Excellence Manager to join our Black Belt team.

Your Role

As the National Process Excellence Manager, you will support cross-functional teams (SEA, AIR, ROAD and FINANCE) in identifying and implementing process improvement initiatives.

These efforts aim to enhance efficiency, reduce waste, and elevate overall operational performance across various departments.

Your responsibilities include developing and maintaining a comprehensive process mapping system, utilizing methodologies like Lean and Six Sigma to address inefficiencies, designing and monitoring key performance indicators (KPIs), mentoring personnel, and fostering a culture of continuous improvement within the organization.

This role will not have any direct reports. You will report to the National Finance IS Manager and your contributions will positively impact productivity, financial / process efficiency and quality.

Your Responsibilities

• Performance / Cost Targets : All improvement efforts should meet the expected targets - tangible(costs) or intangible(time savings, productivity, compliance)
• Teach Yellow Belt and Green Belt Certification Course : Deliver certification training sessions across business units in collaboration with your Master Black Belt.
• Conduct Awareness Workshops : Host CI awareness workshops across business units to attract participation in the CI program.
• Belt Project Mentoring : Coach multiple Yellow Belt Candidates simultaneously, encouraging them to complete their certification.
• Increase Belt Population : Drive growth in the Yellow Belt population.
• Develop Course Content : Assist your Master Black Belt in developing course content for Yellow Belt and Green Belt programs.
• Lead Process Improvement Projects : Identify improvement opportunities within business units, facilitate implementation, and manage change.

Utilize digital process analytics tools to analyze outcomes and create improvement opportunities.

• Generate Tangible and Intangible Results : Ensure that improvement efforts yield measurable benefits, whether in terms of cost savings or intangible gains such as time efficiency and productivity.
• CI Program Deployment : Collaborate with deployment champions from each business unit to implement the continuous improvement framework.
• Stakeholder Management : Establish strong partnerships with business units to foster successful continuous improvement initiatives.

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

Your Skills and Experiences

• A bachelor’s degree in Business, Finance, Economics or related field is required
• Certification in Lean Six SigmaBlack Belt methodology is required
• 8+ years of experience in process improvement or a related field
• 5+ years ofexperience in freight forwarding, insurance or banking industry is preferred
• 3+ years of experience as a Lean Six Sigma Black Belt
• Experience as a Lean Sensei or equivalent is a plus
• Project Management Professional (PMP) certification or a similar project management certification is a plus

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth.

We offer a great compensation and medical / dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-HYBRID