Counter Sales Associate - Kitchener Branch Location

Join to apply for the Counter Sales Associate - Kitchener Branch Location role at Next Plumbing and Hydronics Supply

The Counter Sales Associate adds value to our customers and co‑workers by providing fast, friendly and knowledgeable service at the counter, fostering customer and vendor relationships, and supporting branch warehouse and logistics to meet or exceed customer expectations.

Our Core Values & Character Expectations

At Next Supply we are a respectful and collaborative culture where innovation, integrity and entrepreneurial spirit come together. Life at NEXT is about being part of a hardworking, dynamic and inclusive team. The role requires motivation, adaptability, thoughtful decision‑making, honesty, reliability, and a strong sense of ownership and commitment to a positive experience for customers and colleagues.

Primary Duties and Responsibilities

Customer Service :

• Build and maintain strong customer and vendor relationships to increase sales and build customer loyalty
• Provide fast and friendly service at the counter, over the phone, and by email
• Maintain current and relevant product knowledge to assess customer needs and offer assistance and solutions in a professional manner
• Occasional order delivery may be required to meet customer needs

Order Picking & Receiving :

Order Processing :

Logistics :

Warehouse Maintenance :

Recommended Qualifications

Knowledge / Skill / Ability Requirements :

Experience & Education :

Physical Demands / Working Conditions :

Once you have gained proficiency in your current role and developed the necessary skills and experience, you are encouraged to explore other career opportunities within the organization that align with your goals and aspirations.

Why Join NEXT Supply?

At NEXT, we value our employees, fostering a respectful and collaborative culture that emphasizes diversity, innovation, integrity, and entrepreneurial spirit. Join our dynamic, inclusive team where you can enjoy your work, learn new skills, and grow professionally.

Application Process

We’re eager to welcome candidates who believe in excellent service and in being involved with their co‑workers, customers, and the community. We appreciate all applications; however, only those selected for an interview will be contacted.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.

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