Bilingual Background Screening Analyst

Our client, a top 5 bank in Canada is looking to hire a Bilingual Background Screening Analyst to their team for an initial 6-month contract with a possibility of extension/conversion. This role is currently hybrid, 2 days per week in office.

Your responsibilities include:

• Background Screening Analysis: Conduct thorough reviews of background screening reports, ensuring compliance with company policies and regulatory standards.
• Fraud Risk Monitoring: Assess account activity for potential fraud by reviewing alert-based systems and analyzing suspicious transactions.
• Investigation & Reporting: Complete moderate to complex research, document findings, and escalate cases as required.
• Collaboration & Communication: Work closely with team leads, internal banks partners, and external vendors to resolve screening-related inquiries.
• Trend Identification: Identify and report suspicious activity trends to business lines to support fraud mitigation strategies.
• Regulatory Compliance: Follow established procedures and guidelines, ensuring adherence to applicable laws and regulations.
• Risk & Security Management: Maintain the security of customer accounts while balancing client experience and fraud prevention.
• Adaptability & Efficiency: Manage workload effectively, prioritize tasks, and respond to urgent requests in a fast-paced environment.

Must Have Qualifications:

• French/English bilingual
• 2-4 years' of fraud Investigation experience
• Proficient in MS word, excel & Outlook
• Proficient with analytical reviews

o Assist in identifying and reporting suspicious activity trends to the Lines of Business in order to mitigate future Bank or client losses.
o Review and monitor account activity for potential fraud.
o Monitor alert-based systems for potentially fraudulent activity.

• General understanding of fraud controls.
• Experience within a team environment.

Nice to have:

• - Check fraud experience *Strong Nice to have
• - Recovery experience
• - Actimize or Oasis experience
• - SharePoint experience