Job Description
Job Description
Computer Hardware Technician
AM / PM Service® is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM / PM is one of North America’s largest POS Dealer employing over 225 customer service driven team members coast to coast.
Partnered with some of the industries most trusted & recognizable brands, AM / PM is seeking amazing individuals to join our team today! To learn more about AM / PM visit :
Position Summary
The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors.
The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle.
This position requires regular on-call shift work as well as afterhours & weekend availability.
Main Responsibilities
- Provide outstanding customer service
- Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking devices & Automatic Teller Machines (ATMs)
- Execute install, moves, adds, changes (IMAC) projects
- Follow and maintain AM / PM’s work order processes
- Maintain accurate service stock levels
- Adhere to all Service Level Agreements
- Execute tactful & professional communication
Qualifications
- A+ Certification is an asset
- ATM, Self-Check Out & POS experience is an asset
- Possess incredible customer service & communication skills
- Amazing problem solver
- Technically & mechanically savvy
- Incredibly resourceful
- Meticulous record keeper
- Valid driver’s license and a reliable vehicle
- On-site service is required
- Citizen / permanent resident status
The successful candidate will be required to complete a background check prior to commencing work.
Company Description
AM / PM Service, established in 1987, is a leading Point of Sale (POS) and Service company with a significant presence in both Canada and the USA.
Known for its customer-centric approach, the company tailors comprehensive solutions to meet the unique needs of each client, providing end-to-end services covering POS hardware, software, installation, maintenance, and support.
AM / PM Service has forged strong partnerships with trusted industry brands, ensuring clients have access to high-quality and reliable POS products.
With over three decades of expertise, the company stays at the forefront of technological advancements, delivering state-of-the-art solutions to diverse industries.
Its proven track record, geographic reach, and commitment to innovation make AM / PM Service a reliable choice for businesses seeking effective and tailored POS solutions.
Company Description
AM / PM Service, established in 1987, is a leading Point of Sale (POS) and Service company with a significant presence in both Canada and the USA.
Known for its customer-centric approach, the company tailors comprehensive solutions to meet the unique needs of each client, providing end-to-end services covering POS hardware, software, installation, maintenance, and support.
AM / PM Service has forged strong partnerships with trusted industry brands, ensuring clients have access to high-quality and reliable POS products.
With over three decades of expertise, the company stays at the forefront of technological advancements, delivering state-of-the-art solutions to diverse industries.
Its proven track record, geographic reach, and commitment to innovation make AM / PM Service a reliable choice for businesses seeking effective and tailored POS solutions.
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